Cardholder Definition.
The person who holds the card (cardholder), bound to the issuer by the cardholder agreement. In France, if a lost or stolen card is used with the PIN before the cardholder reports it, the cardholder’s liability is capped at €50. Remote fraud must be fully refunded unless the cardholder was grossly negligent or acted fraudulently (Article L. 133-19 of the French Monetary and Financial Code). Strong customer authentication has shifted the debate to what counts as gross negligence.
See also
Where this term appears
GuideThe four-party modelGuideThe role of banksGuideMerchant, acquirer, PSPGuidePayment schemesGuidePayment regulationGuideAgents, distributors, and banking-as-a-service: who is liable for whatGuidePayments in GermanyGuidePayments in the BalkansGuidePayments in the Netherlands and BelgiumGuideProtecting customer funds, and what happens when the institution failsGuideThe PSD2 framework contract and conduct-of-business rulesGuidePayments in Germany, Austria, and Switzerland