Reference🇪🇺 Payments in EuropeAdvanced⏱ 21 min read

⚖️ Responding to authorities: requisitions, garnishments, and foreign requests

Judicial requisitions, administrative garnishment, reporting to the national accounts register, what to tell the customer, and the conflict between extraterritorial demands and EU law

Who can request what, and on what legal basis

An authority request to an account-holding institution is an order from a government agency or a court to hand over information the institution holds. In France, these requests come mainly from criminal justice authorities, the tax authority, customs, TRACFIN (France’s financial intelligence unit), and financial sector supervisors. Each channel rests on its own legal text, which sets what data may be disclosed, the response deadline, and the penalty for noncompliance. A request must therefore be assessed before it is executed. A judicial requisition, a tax authority document request, and a supervisory request look much alike. Yet they are not equally binding, do not cover the same data, and carry different penalties when the response is missing or inaccurate. French institutions’ request volumes are not published, and no consolidated statistics give even an order of magnitude.

A judicial requisition is an order by a criminal justice authority requiring a third party to hand over information that helps establish the truth. It is the most common channel. Its legal basis is Article 60-1 of the Code of Criminal Procedure in investigations of offenses in progress or just committed (flagrance), Article 77-1-1 in preliminary investigations, and Article 99-3 during a judicial investigation. It may be issued by the public prosecutor, a judicial police officer, or the investigating judge, and it also covers information drawn from data processing systems. Professional secrecy cannot be invoked against it without a legitimate reason; practical impossibility and secrecy protected by law are among those reasons. Failing to respond without undue delay is punishable by a fine of €3,750.

Banking secrecy is an institution’s duty to keep the information it holds on its customers confidential. Article L. 511-33 of the Monetary and Financial Code lists the parties to whom this secrecy does not apply, and the list is short. It includes the Autorité de contrôle prudentiel et de résolution (ACPR, France’s banking supervisor), the Banque de France (France’s central bank), the overseas note-issuing institutes, the judicial authority acting in criminal proceedings, and parliamentary committees of inquiry. Civil courts are not on it. Because the list is exhaustive, secrecy still applies to a request made in a commercial dispute or divorce proceedings, even when it arrives on letterhead that looks just as official.

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A request with no legal basis is not a request
The assessment covers four points, examined before any data is extracted. Who signs, and in what capacity. Which article is the legal basis, cited in full. Which data is requested, by category and time period. What deadline applies. A request that cites no legal basis makes it impossible to identify the applicable regime, so the lawful scope of the response remains undefined. Disclosing more data than requested is processing without a legal basis, even when it stems from a wish to fully answer a poorly scoped requisition.

Connection data covers traffic data, location data, and data identifying the source of a connection. Since 2022, it has been subject to a stricter requisition regime than other categories of information. Article 60-1-2 of the Code of Criminal Procedure, introduced by Law No. 2022-299 of March 2, 2022, sets conditions for requisitions on this data, on pain of nullity. They require a serious crime, an offense punishable by at least three years in prison, or an offense punishable by at least one year and committed by electronic communication when the requisition seeks only to identify the suspect. A payment provider keeps the IP addresses used to log in to its app. A requisition for those logs therefore falls under Article 60-1-2 and must meet one of these offense thresholds.

The right of communication (droit de communication) is a government agency’s power to obtain documents held by a third party. Customs exercises it under Article 65 of the Customs Code, which grants it to officers ranked contrôleur or above, for papers and documents of any kind. It can be exercised on site or by correspondence, including electronic correspondence, whatever the medium. It requires no prior suspicion against the person concerned. The tax authority has its own right of communication, set out in Articles L. 81 et seq. of the Tax Procedure Code. A refusal triggers the fine under Article 1734 of the General Tax Code, which the 2018 finance act raised from €5,000 to €10,000 per request. The same fine applies to destroying documents before the end of their retention period.

TRACFIN has two distinct powers, with different effects on funds. Its right of communication under Articles L. 561-25 and L. 561-26 of the Monetary and Financial Code lets it obtain the records an obliged entity keeps. Its right to block a transaction (droit d’opposition) under Article L. 561-24 goes further: it prevents the transaction from being executed for 10 business days from the date the notice is issued. The president of the Paris Judicial Court can extend that period or order the funds to be placed in escrow. The transaction remains suspended throughout, and the account holder cannot be told why.

Requesting authorityLegal basisWhat can be requestedFailure to respond
Criminal justice authorityArticles 60-1, 77-1-1, and 99-3 of the Code of Criminal ProcedureAny information that helps establish the truth, including from data processing systems€3,750 fine for failing to respond without undue delay
Judicial authority, connection dataArticle 60-1-2 of the Code of Criminal ProcedureTraffic and location data, identification of a connection’s sourceThe requisition is void if the offense threshold is not met, before any question of responding arises
CustomsArticle 65 of the Customs CodePapers and documents of any kind on transactions of interest to customs, in any mediumCustoms’ own penalties; no prior suspicion needed to exercise the right
Tax authorityArticles L. 81 et seq. of the Tax Procedure CodeDocuments and information the tax authority specifies in a written request€10,000 fine per request, Article 1734 of the General Tax Code
TRACFINArticles L. 561-24 to L. 561-26 of the Monetary and Financial CodeRecords kept under customer due diligence, and a 10-business-day block on a transaction not yet executedDisclosure punishable by a €22,500 fine, Article L. 574-1 of the Monetary and Financial Code
Supervisory authoritiesArticle L. 511-33 of the Monetary and Financial CodeProfessional secrecy cannot be invoked against the ACPR, the Banque de France, or parliamentary committees of inquirySubject to the enforcement powers of the authority concerned
Request channels targeting a French account-holding institution, and the cost of not responding. Sources: Code of Criminal Procedure, Customs Code, Tax Procedure Code, General Tax Code, Monetary and Financial Code.

Garnishment: immediate allocation, a regulated freeze, unequal fees

Garnishment is the procedure by which a creditor has funds that a third party holds for its debtor applied to its claim. It targets funds, whereas requisitions and rights of communication target information. Two procedures dominate in France. They differ in who the creditor is, what instrument starts them, and their timelines. Administrative third-party garnishment is used to recover public debts and is served without any prior court involvement. The saisie-attribution, a creditor’s attachment of funds, serves a private creditor holding an enforceable title, such as a court judgment, and is carried out by a commissaire de justice (a court enforcement officer). In both cases, the account-holding institution is the garnishee, with obligations, deadlines, and fee rules that differ between the two.

Administrative third-party garnishment is the enforced collection procedure available to the public collection officer (comptable public), governed by Article L. 262 of the Tax Procedure Code. The third party holding the funds immediately declares, by any means, what it owes the debtor, then pays the funds over within 30 days of receiving the notice. The notice is served on both the debtor and the third party, and the debtor’s copy must state the deadlines and avenues of appeal, on pain of nullity. The text now also covers crypto-asset service providers. They must sell the garnished assets and then remit the proceeds within deadlines set by decree, and their fees are subject to the same 10% cap, with the limit set by decree.

Failure to pay over the funds puts the third-party holder’s own assets on the line. Guidance published in the BOFiP, the tax authority’s official doctrine, notes that the collection officer then pursues the defaulting third party after obtaining a judgment from the enforcement judge, because the garnishment notice is not an enforceable title against it. A third party that fails to declare without a legitimate reason, or declares inaccurately, can be ordered to pay the debtor’s entire debt, plus damages where appropriate. The debtor, for its part, remains liable for its own debt until the collection officer has been paid. The two liabilities therefore coexist.

The saisie-attribution is the procedure available to a private creditor holding an enforceable title, governed by the Code of Civil Enforcement Procedures. Its timeline is tighter than that of administrative garnishment. Article L. 211-3 requires the garnishee to declare to the commissaire de justice, on the spot, the extent of its obligations and to provide supporting documents. The garnishment must then be served on the debtor within eight days, or it lapses, under Article R. 211-3. The debtor has one month from that service to challenge it; under Article R. 211-11, a late challenge is inadmissible.

The balance freeze is the period of unavailability that follows the garnishment, during which certain adjustments can still be posted to the account. Article L. 162-1 of the Code of Civil Enforcement Procedures sets this period at 15 business days. During that time, the funds left in the account are unavailable and the balance can still change. Checks or bills deposited before the garnishment are credited, and checks returned unpaid are debited, provided their earlier date is established. Discounted bills of exchange that go unpaid are reversed within the month following the garnishment. The amount ultimately allocated to the creditor therefore reflects these adjustments, not the balance recorded on day one.

The protected minimum balance (solde bancaire insaisissable) is a subsistence amount that remains available to an individual debtor despite the garnishment. Article L. 162-2 of the same code sets it equal to the flat-rate amount of the RSA, France’s minimum income benefit, for a single person. That amount is €651.69 as of April 1, 2026, according to the page published on service-public.gouv.fr. The bank leaves it available automatically, with no request needed from the account holder, and takes it first from demand deposit balances. It notifies the debtor without delay, along with the commissaire de justice or the collection officer handling recovery.

30 days
deadline for paying funds over to the public collection officer after receiving an administrative garnishment
Article L. 262 of the Tax Procedure Code
15 business days
unavailability period during which the garnished balance can still be adjusted
Article L. 162-1 of the Code of Civil Enforcement Procedures
651,69 €
protected minimum balance left automatically to an individual debtor, equal to the flat-rate RSA for a single person
service-public.gouv.fr, “Solde bancaire insaisissable” page, amount as of April 1, 2026
€100 incl. VAT
cap on bank fees chargeable for an administrative garnishment
Decree No. 2018-1118 of December 10, 2018, in force since January 1, 2019

Bank fees for a garnishment fall under two separate regimes, depending on the procedure. Article L. 262 of the Tax Procedure Code caps fees for an administrative garnishment at 10% of the amount owed to the Treasury, up to a limit set by decree. Decree No. 2018-1118 of December 10, 2018, set that limit at €100 including VAT, effective January 1, 2019. Its title defines its scope: it covers only fees charged after a garnishment served by a public collection officer. No equivalent rule caps fees charged for a saisie-attribution.

CriterionAdministrative third-party garnishmentSaisie-attribution
CreditorPublic collection officer, for a public debtPrivate creditor with an enforceable title
Initiating instrumentNotice served by the collection officer, with no prior court orderWrit served by a commissaire de justice
Third party’s declarationImmediate, by any means, on the extent of its obligationsOn the spot to the commissaire de justice, with supporting documents
PaymentWithin 30 days of receiptAfter the challenge period expires or the debtor consents
Notice to the debtorNotice that must state deadlines and avenues of appeal, on pain of nullityService within eight days, or the garnishment lapses
ChallengeAvenues of appeal stated on the noticeOne month from service, or the challenge is inadmissible
Protected balanceLeft automatically, €651.69 since April 1, 2026Left automatically, same amount, same article
Bank fees10% of the amount due, capped at €100 incl. VATUncapped
Two garnishments, two regimes. Sources: Article L. 262 of the Tax Procedure Code; Decree No. 2018-1118 of December 10, 2018; Articles L. 162-1, L. 162-2, L. 211-3, R. 211-3, and R. 211-11 of the Code of Civil Enforcement Procedures.
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Customer funds are not liable for the institution’s debts
Article L. 522-17 of the Monetary and Financial Code shields funds received from payment service users from any claim by the institution’s other creditors, including in enforcement or insolvency proceedings brought against it. A garnishment against the institution itself must therefore not reach the safeguarding account. For the protection to hold, the garnishee must be able to demonstrate it to the commissaire de justice when the writ is served. Segregation is then shown in the books and in the account title, which are easier to verify on the spot than a contractual clause.

The registers: what FICOBA knows, what it doesn’t, and how fast it updates

The national register of bank and similar accounts, known as FICOBA, lists the accounts opened in France and their holders. It is managed by the DGFiP and fed by the account-holding institutions themselves. An authority trying to find where a person holds an account queries this register before writing to any institution. Every search therefore starts from the accuracy of the reports received. When an account is missing, the search shifts to requisitions sent in bulk to institutions that don’t hold it.

The reporting obligation comes from Article 1649 A of the General Tax Code. It applies to public administrations, institutions subject to administrative supervision, and anyone who routinely accepts securities, instruments, or cash on deposit. Article 164 FB of Annex IV places the obligation on whoever actually manages the account or safe deposit box. Openings, changes, and closures of accounts of any kind must be reported, as well as safe deposit box rentals. The deadline has been shortened. Since May 1, 2025, Article 164 FC of the same annex has required reporting within seven days of the event, down from one month previously. A change of civil status or address falls under the same obligation as an opening.

What FICOBA records determines what a query can return. The register holds the institution’s identification, the account number and IBAN, the account’s nature and type, and then data on holders, authorized agents, and beneficial owners. The CNIL, France’s data protection authority, states in its public fact sheet that the register contains no information on transactions or balances. An authority that wants to see an account’s activity must therefore take a second step, through a requisition or a right of communication. The search thus runs in two stages, on two legal bases, with two different counterparties.

The information is kept for 10 full years after the account’s closure is recorded. Failures are penalized line by line. Section IV of Article 1736 of the General Tax Code sets a fine of €1,500 for each unreported opening or closure, then €150 for each omission or error, with those €150 fines capped at €10,000 for information due at the same time. An incomplete customer database therefore has two consequences: the fine under that article, and slower responses to authorities.

7 days
deadline for reporting an account opening, change, or closure to FICOBA, since May 1, 2025
Article 164 FC of Annex IV to the General Tax Code
10 years
data retention period after the account’s closure is recorded
CNIL, FICOBA fact sheet
1 500 €
fine per account opening or closure not reported to FICOBA
Section IV of Article 1736 of the General Tax Code
7 500 €
premium or surrender value threshold above which a contract is reported to FICOVIE
Article 1649 ter of the General Tax Code

FICOVIE is the register of capitalization and life insurance contracts, separate from FICOBA. It is based on Article 1649 ter of the General Tax Code, created by the 2013 amending finance act, and has been operational since January 1, 2016. Institutions established in France report the opening and termination of these contracts within 60 days of the event, under Article 370 C of Annex II to the same code. Unlike FICOBA, this register includes amounts: it records cumulative premiums and surrender value from €7,500. A FICOBA query locates the account and the institution that holds it, while a FICOVIE query also reveals the sums involved.

Access to FICOBA is limited to persons authorized by law. According to the CNIL, only they consult the register, including public finance officers, judges, judicial police officers, notaries, and certain social security agencies. A judge can also grant access in an inheritance dispute or divorce proceedings. The direct access channel has changed. Since January 6, 2025, individuals who want a list of their own accounts request it on impots.gouv.fr rather than from the CNIL.

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Stale FICOBA data costs you twice
FICOBA returns only what account-holding institutions have reported. A wrong IBAN, a missing beneficial owner, or a closure that was never reported has three knock-on effects. The authority directs its search to the wrong institution; the institution that actually holds the account then receives a requisition that an accurate report would have avoided; and the Article 1736 penalty applies to the faulty entry. The control is to reconcile active accounts with reported accounts, account by account, at regular intervals. The resulting gap identifies each entry to correct, whereas an overall reporting rate says nothing about which ones are missing.

Informing the customer: when silence is a criminal law obligation

Informing the customer covers what the institution tells the account holder about an authority request that concerns them, and when. The legal basis of the request dictates this, regardless of the institution’s internal policy. Three regimes coexist in French law, and they require opposite behavior. The first prohibits any disclosure, on pain of criminal penalties. The second, by contrast, requires the debtor to be informed within a set time, and the third leaves room for judgment, exercised by the compliance function.

Silence is mandatory when the request comes from a criminal investigation. Article 434-7-2 of the Criminal Code punishes disclosure of information from an ongoing investigation or judicial inquiry by a person who learned of it through their job and under the Code of Criminal Procedure. The penalty is three years in prison and a €45,000 fine. It rises to five years and €75,000 when the disclosure is made to a person who may be involved and is meant to obstruct the investigation. It reaches seven years and €100,000 for the offenses listed in Article 706-73 of the Code of Criminal Procedure. An employee who receives a requisition learns of it through their job and is therefore covered by this offense.

The prohibition is broader still for suspicious activity. Article L. 561-18 of the Monetary and Financial Code makes the existence, content, and follow-up of a report to TRACFIN confidential. Article L. 574-1 punishes disclosure with a €22,500 fine, and it reaches beyond the report itself, since it also covers TRACFIN’s blocking power and right of communication. When a transaction is blocked for 10 business days, the customer must therefore be told without being given the reason. The constraint falls first on frontline customer service, which has to announce that funds are unavailable without being able to say why or on whose authority.

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Saying nothing is no license to say something false
Some forms of words preserve confidentiality without stating anything untrue, and they are drafted before they are needed. The institution can say that the transaction is on hold for an internal review and that no further details will be given, without citing a technical outage or a commercial reason. A false reason is a misrepresentation that can be used against the institution in later litigation, and it does nothing to reduce the criminal exposure. Standard practice is to have compliance approve these scripts, make them available to frontline customer service, and allow no variations. An agent facing an insistent customer without an approved script is where the system breaks down: anything they improvise would fall under Article 434-7-2 of the Criminal Code or Article L. 574-1 of the Monetary and Financial Code, depending on where the request came from.

For garnishments, the law requires the debtor to be informed instead of forbidding it. Administrative garnishment is served on the debtor with the deadlines and avenues of appeal, on pain of nullity. A saisie-attribution is served on the debtor within eight days, or the measure lapses. The protected minimum balance is made available automatically, then reported without delay to the debtor as well as to the commissaire de justice or collection officer. The bank physically relays this information without being its source, and failing to act has procedural consequences.

The third regime comes from data protection law. The GDPR gives data subjects a right to information and a right of access, which Article 23 allows national law to restrict where needed to prevent and detect criminal offenses. An access request from a customer the day after a requisition therefore falls under that restriction, not under ordinary access request handling. The handling of that request is itself logged, since the institution must be able to show the reasons for refusal to the data protection authority.

RequestWhat the customer learnsWhat cannot be saidPenalty for a breach
Judicial requisitionNothing from the institutionThe requisition’s existence, issuer, purpose, and period covered3 years and €45,000, up to 7 years and €100,000 depending on the circumstances
Suspicious transaction reportNothing, even after the case is closedThe report’s existence, content, and follow-up€22,500 fine, Article L. 574-1 of the Monetary and Financial Code
TRACFIN blockThat the transaction is on hold, with no reason givenThe reason for the hold and TRACFIN’s involvement€22,500 fine, same article
Administrative third-party garnishmentThe notice is served on them, with deadlines and avenues of appealNothing is confidential; disclosure is requiredAn incomplete notice is void
Saisie-attributionThe garnishment is served on them within eight daysNothing is confidentialThe garnishment lapses if not served
What can and cannot be said, depending on where the request comes from. Sources: Article 434-7-2 of the Criminal Code; Articles L. 561-18 and L. 574-1 of the Monetary and Financial Code; Article L. 262 of the Tax Procedure Code; Articles R. 211-3 and L. 162-2 of the Code of Civil Enforcement Procedures.

Requests from abroad and the conflicts they create

A third-country authority has no direct power to issue requisitions in France. The principle is set out in Article 48 of the GDPR, which makes recognition of a decision by a third-country court or authority conditional on an international agreement, such as a mutual legal assistance treaty. The European Data Protection Board and the European Data Protection Supervisor confirmed this reading in their joint response of July 10, 2019, to the European Parliament’s LIBE Committee. However well reasoned, a request emailed by a foreign prosecutor therefore has no legal force in France. It can be executed only if an international agreement supports it or a French legal instrument takes it over.

The European Investigation Order is the instrument an authority in one EU member state uses to have an investigative measure carried out in another. Created by Directive 2014/41/EU of April 3, 2014, it was transposed into French law by Ordinance No. 2016-1636 of December 1, 2016, as Articles 694-15 et seq. of the Code of Criminal Procedure. The executing authority decides on recognition within 30 days of receipt, extendable by 30 days, then carries out the measure within 90 days of that decision. The French institution then receives a French requisition, issued under the Code of Criminal Procedure. By the time the foreign request reaches it, it has already been converted into a French legal instrument.

Regulation (EU) 2023/1543 changes this pattern for some providers. Applicable from August 18, 2026, it creates a European Production Order and a European Preservation Order, sent directly to the provider without going through an authority in the executing state. The recipient must hand over the data within 10 days, or eight hours in an emergency. The preservation order requires the data to be kept for 60 days, extendable by 30. Penalties set by member states can reach 2% of the provider’s worldwide annual revenue.

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Financial services fall outside the e-evidence regulation
Regulation (EU) 2023/1543 covers providers of electronic communications services, as well as domain name and IP numbering services. It also covers information society services that let users communicate with one another or store data. Financial services are excluded: Article 3(3) expressly carves them out by reference to Directive 2006/123/EC. A bank will therefore not receive a European Production Order for its banking business, and it continues to respond through national requisitions. Scope is determined service by service. A group that also runs a messaging service, a hosting service, or a marketplace may receive orders in respect of that business.

Directive (EU) 2023/1544 completes the framework by specifying who receives the orders. It requires in-scope providers to designate an establishment or a legal representative in the EU to receive them, with transposition due by February 18, 2026. An in-scope provider notifies its contact details and the official languages it accepts to the central authority of the member state where that contact point is located. Getting this designation right determines whether deadlines can be met. An order sent to the wrong recipient eats into the 10 days or eight hours the regulation allows, at the expense of the provider that must respond.

The CLOUD Act is a US law governing US authorities’ access to data held outside the country. Signed on March 23, 2018, it added 18 U.S.C. § 2713 to the Stored Communications Act, requiring a provider subject to US law to produce data in its possession, custody, or control, wherever it is stored. Under 18 U.S.C. § 2523, the US can enter into executive agreements with foreign governments; the first, with the UK, took effect on October 3, 2022. The law applies to providers of electronic communication services and remote computing services, not to banks.

A European payment provider’s exposure is therefore indirect and runs through its infrastructure providers. Application logs or backups hosted by an operator subject to US law can be demanded from that operator, without the European customer necessarily being told. The contractual response takes the form of notification clauses, encryption with customer-held keys, and data localization commitments. None of these clauses shields the operator from US law, which still applies to it. They shift the point of control to the European customer, who is either informed of the request or the sole holder of the keys, without removing the obligation on its provider.

Under French law, responding directly to a foreign authority is prohibited. Law No. 68-678 of July 26, 1968, known as the blocking statute, bans the disclosure to a foreign public authority of economic, commercial, industrial, financial, or technical documents. It covers documents intended as evidence in foreign proceedings, outside the channels set by treaty. Article 3 of the law makes the offense punishable by six months in prison and an €18,000 fine. A 2019 report to the Prime Minister by Raphaël Gauvain, a member of the National Assembly, identified only one conviction, upheld by the Criminal Chamber of the Cour de cassation, France’s highest court, on December 12, 2007. The report saw this as a symptom of a law that had gone unenforced.

Decree No. 2022-207 of February 18, 2022, gave the blocking statute an enforcement procedure. Since April 1, 2022, a company that receives a foreign request refers it to the Strategic Information and Economic Security Service (SISSE). The SISSE issues an opinion within one month on whether the blocking statute applies and which categories of documents may be disclosed. A ministerial order of March 7, 2022, sets out the practical details. The opinion can be relied on in both directions: before the foreign authority demanding the documents, and before a French court that might fault the company for complying.

Handling a request from a non-French authority
Institution
Identifies the issuer and the channel invoked
A member state authority using a European Investigation Order, a third-country authority, or a direct request with no treaty basis.
Institution
Checks for an international agreement
Article 48 of the GDPR makes recognition of a third-country decision conditional on an international agreement, including a mutual legal assistance treaty.
Institution
Refers the matter to the SISSE if the request comes from a foreign public authority
Decree No. 2022-207 of February 18, 2022, in force since April 1, 2022. The opinion on whether the blocking statute applies is issued within one month.
Foreign authority
Goes through mutual legal assistance instead
For a member state, a European Investigation Order is recognized within 30 days and executed within the following 90 days.
French authority
Issues a requisition under French law
Articles 60-1, 77-1-1, or 99-3 of the Code of Criminal Procedure. The institution then responds on a French legal basis that holds up in France.
Institution
Keeps a record of every step
The SISSE opinion and the French instrument received justify the transfer, both before a French court and before the foreign authority.
  • A single intake point. Requisitions, garnishments, and foreign requests arrive by mail, by fax, electronically, and sometimes at a branch. Without a single point of entry, 10-day or eight-hour deadlines are missed before anyone knows they are running.
  • A written assessment before any data is extracted. The legal basis cited, the signing authority, the data categories, and the period covered are logged in a register, because they define the lawful scope of the response.
  • An approved customer communication script. Silence for criminal and suspicion cases, required disclosure for garnishments, and neutral wording for a transaction on hold, with no invented reason.
  • A clock for each channel. Thirty days to pay over after an administrative garnishment, eight days to serve a saisie-attribution, 15 business days of unavailability, and one month for the SISSE opinion.
  • A map of where data is hosted. Knowing which payment data sits with a provider subject to an extraterritorial law is the only way to assess an exposure that the contract does not remove.
  • FICOBA records reconciled with actual accounts. The gap between active and reported accounts is the metric that prevents both the fine and unnecessary requisitions.
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Key takeaways
Handling an authority request comes down to three successive questions. What legal text the request rests on: this determines whether professional secrecy yields, and within what limits. What the customer must be told: criminal rules impose silence, while garnishment rules require disclosure. Which channel the request came through: a foreign authority must go back through mutual legal assistance or a French legal instrument before obtaining any data. Execution then depends on internal organization, deadline tracking, and an audit trail for each step, all of which must be in place before the first request arrives.

Elsewhere in the world. The same mechanism, elsewhere.

How a provider responds to a request from another country’s authorities

European Union

In the member states bound by it (all but Denmark), Regulation (EU) 2023/1543 introduces, from August 18, 2026, a European Production Order sent directly to the provider, with a 10-day turnaround, or eight hours in emergencies, and a 60-day European Preservation Order that can be extended by 30 days. National penalties can reach 2% of worldwide annual revenue. Financial services are excluded from the regulation’s scope.

Regulation (EU) 2023/1543 of July 12, 2023: Article 3(3) for the exclusion of financial services, Articles 10 and 11 for deadlines, Article 15 for penalties, Article 34 for the date of application, Recital 101 for Denmark

In the US, the CLOUD Act of March 23, 2018, added 18 U.S.C. § 2713 to the Stored Communications Act, requiring a provider subject to US law to produce data in its possession, custody, or control, wherever it is stored. A separate provision, 18 U.S.C. § 2523, authorizes bilateral executive agreements; the first, with the UK, took effect on October 3, 2022. The law targets electronic communication and remote computing service providers, not banks.

CLOUD Act, 18 U.S.C. § 2713 and § 2523; US-UK Data Access Agreement, in force since October 3, 2022