Reference🌍 Payments in Africa & the Middle EastIntermediate⏱ 19 min read

🇲🇦 Payments in the Maghreb and Egypt

The breakup of CMI’s acquiring monopoly in Morocco, Monétique Tunisie and e-DINAR, SATIM and the CIB–Edahabia rivalry in Algeria, Meeza and InstaPay in Egypt. Plus the weight of cash and cash on delivery, and the exchange controls that shape everything

Four markets, four architectures

This guide covers four North African markets: Morocco, Algeria, Tunisia, and Egypt. They are neighbors, but they share no regional financial integration. The region has four countries, four incompatible architectures, four exchange regimes, and no regional retail interoperability. A merchant accepting payments in Casablanca cannot replicate its setup in Cairo, or even in Tunis. It would need a new local acquiring contract, a different domestic scheme, and that country’s own exchange regime. What the four have in common is usage, not infrastructure. In all four, cash is still the default everyday payment method, and cash on delivery shapes e-commerce.

Each country has built the same three pieces: a central bank RTGS, a retail clearing house, and a card switch. Governance, however, differs sharply. In Morocco, a single bank-owned entity handled all merchant acquiring for two decades. In Algeria, the dominant scheme belongs to the postal operator, not the banks. In Tunisia, everything runs through an interbank switch set up in 1989 and through the postal service. In Egypt, the central bank built a national scheme and an instant payment rail, and pushes both out through government payment flows.

CountryCard scheme / domestic acquiringInstant railBulk clearingRTGSRegulator
🇲🇦 MoroccoCMI (Centre Monétique Interbancaire, 2001); switching sold to HPS in 2016Instant interbank transfer (GSIMT, June 1, 2023)SIMT (GSIMT)SRBMBank Al-Maghrib
🇩🇿 AlgeriaCIB card (SATIM for GIE Monétique, 1997) and Edahabia (Algérie Poste, 2016)–ATCI (Centre de Pré-Compensation Interbancaire)ARTS (2006)Banque d’Algérie
🇹🇳 TunisiaMonétique Tunisie (SMT), 1989; e-DINAR (La Poste Tunisienne, 2000)–SIBTELElyssa-RTGS (2022, formerly SGMT)Banque Centrale de Tunisie
🇪🇬 EgyptMeeza (Egyptian Banks Company for the CBE, 2019); National Switch “123”InstaPay / IPN (EBC for the CBE, 2022)EG-ACH (EBC)RTGS (CBE)Central Bank of Egypt
🇲🇷 MauritaniaGIMTEL (17 banks and Mauripost, under the Banque Centrale de Mauritanie)–GIMTEL (card switch and mobile switch)Not reportedBanque Centrale de Mauritanie
Payment infrastructure in the four markets (and neighboring Mauritania)
22.6M
payment cards in circulation in Morocco in 2024 (+12%)
Bank Al-Maghrib, annual report on financial market infrastructures and payment instruments, 2024
21 899 581
payment cards in Algeria in 2025, including 17.66M Edahabia and 4.24M CIB
GIE Monétique, 2025 annual review, published in 2026
5 851 000
cards in Tunisia at end-2025 (+362,000 in a year, +6.6%)
Banque Centrale de Tunisie, payments bulletin
43.5M
Meeza cards issued in Egypt as of June 2025, six years after launch
Central Bank of Egypt, 2025

Read these volumes against population size and distribution channels. In six years, Egypt has issued more domestic cards than Morocco, Algeria, and Tunisia combined have issued in a quarter century. It plugged its scheme into public-sector salaries, subsidies, and pensions. Algeria’s card base, by contrast, is overwhelmingly postal. Algérie Poste, which holds the mass-market CCP postal accounts, issues four times as many cards as all the country’s banks put together. A card base measures how widely cards are distributed, not how often they are used to pay. It does show which channel controls that distribution: government payments in Egypt, postal accounts in Algeria.

⚠️
Four naming traps to know before your first meeting
CIB means three different things in the region. It is the Algerian card scheme operated by SATIM, the Tunisian interbank card accepted on local gateways, and Commercial International Bank, one of Egypt’s leading private banks. In Morocco, CMI stands for Centre Monétique Interbancaire, not for multilateral interchange fees, which the same letters abbreviate in European French. e-DINAR is a prepaid card launched by La Poste Tunisienne in 2000, not a central bank digital currency, a mix-up common in the press. In Mauritania, BMCI is the Banque Mauritanienne pour le Commerce International, a separate entity from Morocco’s BMCI.

Morocco: CMI’s two-decade monopoly and how it ended

The Centre Monétique Interbancaire (CMI), set up by nine Moroccan banks and operating since 2001, was the only acquirer in the kingdom for two decades. Acquiring is the contractual relationship in which a financial institution signs up a merchant, processes its card transactions, and pays it the proceeds. CMI signed the merchant contracts, deployed the POS terminals, ran the e-commerce gateway, and handled fraud prevention centrally. A Moroccan merchant that wanted to accept cards therefore signed with CMI, since there was no other acquirer to compete for its business. According to figures reported in the business press during the competition investigation, CMI handled more than 97% of card acquiring in the country.

The first change came in 2016. CMI sold its switching and clearing business to HPS (Hightech Payment Systems), a listed Moroccan software vendor, for MAD 120 million. Switching is the routing and authorization of transactions between terminals, issuers, and acquirers. The deal split two functions that had always been combined, which is still unusual: merchant acquiring stayed with CMI, while switching moved to a third party. It also created a technical option that would only be used later, since a switch independent of the acquirer can connect several competing acquirers.

The market opened as a result of a 2024 competition ruling. Acting on a complaint filed by NAPS SA in May 2023, Morocco’s Competition Council (Conseil de la concurrence) issued Decision No. 152/ق/2024 on October 31, 2024. The decision made binding the commitments offered by CMI and its shareholder banks. The main commitment concerns the acquiring business itself. CMI exits merchant acquiring and transfers all of its merchant contracts, for POS terminals and online payments alike. The buyers are payment institutions or dedicated bank subsidiaries, and CMI opens its technical processing platform to them on “fair, transparent, and non-discriminatory” terms. The Competition Council and Bank Al-Maghrib jointly monitor implementation.

2001
CMI goes live
Founded by nine Moroccan banks to handle merchant acquiring, interoperability for withdrawals and payments, and fraud prevention.
2016
Switching sold to HPS
Switching and clearing move to HPS for MAD 120 million. Acquiring stays with CMI.
June 1, 2023
Instant interbank transfers launch
Bank Al-Maghrib and GSIMT launch the instant payment rail: execution in under 20 seconds, 24/7 service, and a MAD 20,000 limit during a transition period.
May 2023
NAPS SA files a complaint
Complaint to the Competition Council over CMI’s practices in electronic card payments.
September 2024
First interchange cut
The domestic interchange cap drops from 1.20% to 0.65%, excluding tax.
October 31, 2024
Decision No. 152/ق/2024
The Competition Council makes binding the commitments of CMI and its shareholder banks, which exit acquiring and open the market.
November 1, 2024
Sales freeze
CMI may no longer sign up new merchants.
May 1, 2025
Market opens
Licensed payment institutions and dedicated bank subsidiaries can now acquire merchants and deploy their own POS terminals.
January 31, 2026
Private-sector portfolio transferred
Deadline for CMI to transfer its private-sector merchant contracts.
April 30, 2026
Public-sector portfolio transferred
Deadline for transferring public-sector merchant contracts.
October 1, 2026
Interchange falls to 0.50%
Bank Al-Maghrib’s new interchange cap takes effect, lowered to 0.15% for government agencies and neighborhood retail.
QuestionBefore (2001–2024)After (from May 1, 2025)
Who signs the merchant?CMI alone, for almost the entire marketEleven operators hold an acquiring license from Bank Al-Maghrib: dedicated bank subsidiaries and independent payment institutions
Who switches and clears?HPS since 2016, on CMI’s behalfCMI becomes a neutral technical platform, open to new acquirers on non-discriminatory terms
Who sets interchange?Industry-wide schedule; 1.20% until September 2024Bank Al-Maghrib: 0.65% excl. tax since September 2024, 0.50% excl. tax from October 1, 2026, 0.15% for government agencies and neighborhood retail
Can the merchant negotiate?Barely: there is only one counterpartyYes, on the acquirer’s margin, but interchange itself is capped by regulation
Can the fee be passed on to the customer?NoNo: the merchant alone bears the acquiring fee, whatever the payment method
Morocco’s acquiring market before and after the 2024 decision
🔑
Morocco is cutting interchange by more than half in two years
Interchange is the part of the acquiring fee that the acquirer pays to the card issuer. Bank Al-Maghrib sets the domestic cap and has cut it twice: 1.20% → 0.65% excl. tax in September 2024, then 0.65% → 0.50% excl. tax on October 1, 2026. A special cap of 0.15% also applies to payments to government agencies and neighborhood retail (Bank Al-Maghrib, 2026). The cut is imposed by regulation, with no negotiation: it comes from a regulator’s decision, not from an agreement between the parties. It does not automatically reach the merchant, because the cap covers only interchange and leaves the acquirer’s margin free. Any acquiring contract signed before October 2026 must therefore state explicitly that the upcoming cut will be passed through. Otherwise, the acquirer keeps it as margin.
  • New entrants already live: Naps, VPS, Al Barid Bank, Damane Cash (Bank of Africa), Al Filahi Cash (Crédit Agricole du Maroc), Lana Cash (CIH Bank), and M2T via Chaabi Payment (BCP).
  • Migration volume: roughly 55,000 merchant contracts and 65,000 POS terminals must move from CMI to the new acquirers (Moroccan business press, 2025).
  • What to check in a 2026 contract: who the legal acquirer is, who operates the switch, which MID carries over in the migration, and whether transaction IDs stay stable for reconciliation.
  • What stays the same: CMI remains technically unavoidable. Moving out of its contracts does not mean moving off its infrastructure.

Morocco: the rails, a card used for cash, and a wallet that won’t take off

Beneath the card layer, Morocco’s settlement architecture rests on two separate systems: a real-time gross settlement system and a retail clearing house. The SRBM (Système des Règlements Bruts du Maroc), operated by Bank Al-Maghrib, is the only place where payments settle with finality in central bank money. The SIMT (Système Interbancaire Marocain de Télécompensation), run by GSIMT, handles account-based instruments: credit transfers, direct debits, checks, and bills of exchange. Cards are excluded, since they go through the card processing circuit. SIMT net balances settle in the SRBM, so retail clearing also settles in central bank money.

Bank Al-Maghrib and GSIMT added instant interbank transfers to this infrastructure on June 1, 2023. Transfers execute in under 20 seconds. The service runs 24/7, and each transfer is capped at MAD 20,000 during a transition period. Consumers could use it free of charge for the first three months. The goal is to replace part of cash payments with immediate account-to-account transfers. Uptake remains modest compared with other account-based instruments, as volumes for its first full year show.

136.3M
transactions cleared through SIMT in 2024 (+16.1%), worth MAD 2,524 billion
Bank Al-Maghrib, 2024 annual report
16.3M
instant transfers in 2024, worth MAD 61.7 billion (≈64,600 a day)
Bank Al-Maghrib, 2024 annual report
192.5M
card payments in 2024, worth MAD 63 billion (+17% by volume, +11% by value)
Bank Al-Maghrib, 2024 annual report
74 %
contactless share of POS payments in December 2024, up from 57% a year earlier
Bank Al-Maghrib, 2024 annual report
⚠️
The number that really describes Morocco’s market: the payment ratio
The payment ratio is the share of payments in total card use, including withdrawals. Bank Al-Maghrib publishes it for Moroccan cardholders, with a precision few central banks match. It rose from 2023 to 2024: 28.9% → 32.4% by number and 12.5% → 13.6% by value. Put the other way, nearly 86% of the value that goes through a Moroccan card comes out as cash at an ATM. Card ownership is reasonable, but the card is still mostly a cash withdrawal tool. An e-commerce volume forecast based on the card base alone therefore overstates the market by a wide margin. It counts cardholders who only ever use their card at an ATM as online shoppers.

Mobile payments were developed to close this gap between ownership and use. Morocco created a legal category of payment institution, separate from banks, and licensed about 20 of them (Wafacash, M2T, Cash Plus, NAPS, Barid Cash, Maroc Telecom, Orange, and others). In 2018 it launched a mobile payment switch (known as MarocPay) that made all m-wallets interoperable, and HPS later certified these providers for ATM withdrawals. The market had 21 m-wallet offerings in 2024 (Bank Al-Maghrib). CMI has cited more than 8 million wallet holders in 2024–2025, a figure no Bank Al-Maghrib source confirms. Adoption remains far below the targets set at launch. And the reported number of holders says nothing about how often the channel is actually used to pay merchants.

On the acceptance side, CMI’s management gave the Moroccan business press an estimate for fiscal 2025: more than 240 million card transactions (up about 15%), 85% of them made with Moroccan cards in Morocco. Merchants reportedly took in nearly MAD 100 billion (up about 13%), including some MAD 32 billion on foreign cards. On top of that comes Fatourati, CMI’s multi-biller payment platform, reported at more than 250 million transactions and MAD 220 billion collected. These figures are operator estimates, not central bank statistics, and they cover fiscal 2025. The Bank Al-Maghrib series cited above cover 2024.

Tunisia: SMT, the postal e-DINAR, and the only two gateways

Tunisian card processing rests on one long-established central player, Monétique Tunisie, formally the Société Monétique Tunisie (SMT), owned by the country’s banks and in operation since 1989. It plays three roles. It is the national switch, an aggregator for mobile and bill payments, and the operator of the Click to Pay SMT e-commerce gateway, used by most local banks. That makes it the near-mandatory entry point for any merchant that wants to accept payments online in Tunisia.

The second pillar of Tunisian card payments is run by the postal operator. Since 2000, La Poste Tunisienne has operated e-DINAR, a prepaid card combined with an online payment gateway. Tunisia has historically had only two e-commerce gateways: SMT’s and La Poste’s. e-DINAR reached mass adoption through D17, the consumer mobile payment app sold under the DigiPostBank brand. D17 manages the e-DINAR account and handles card top-ups, bill payments, person-to-person transfers, and merchant payments by Masterpass-certified QR code.

5 851 000
cards in circulation at end-2025 (+362,000, or +6.6%)
Banque Centrale de Tunisie, payments bulletin
164.9M
card transactions in 2025 (+8.9%), worth TND 29.5 billion (+12.3%)
Banque Centrale de Tunisie, payments bulletin
43 000
POS terminals deployed in 2025 (+10%)
Banque Centrale de Tunisie, payments bulletin
3 300
ATMs in 2025 (−0.2% year over year)
Banque Centrale de Tunisie, payments bulletin
Click to Pay SMTe-DINAR solution
OperatorSociété Monétique Tunisie (Tunisian banks)La Poste Tunisienne
OwnershipMost of the country’s commercial bankse-DINAR prepaid accounts and cards, D17 app
Cards acceptedTunisian domestic cards (CIB), Visa and Mastercard, including foreign cards, with 3-D SecureLa Poste’s e-DINAR cards, plus bank-issued cards for top-ups
Why it matters to the merchantBroadest bank coverage; integration set up bank by bankReaches unbanked customers that bank-issued cards miss
Tunisia’s two e-commerce gateways

The Banque Centrale de Tunisie has modernized the interbank settlement leg. Elyssa-RTGS, live since 2022, replaced the SGMT (Système de Gros Montants de Tunisie), the first national RTGS, which had a minimum of TND 100,000 per transfer. The SGMT acronym still appears in bank agreements and in procedures written before the switchover, where in practice it refers to its successor, Elyssa-RTGS. Retail clearing runs through SIBTEL, whose balances also settle in Elyssa.

ℹ️
The technology card: how Tunisian residents pay abroad
The international technology card is a prepaid card loaded in dinars that Tunisian residents can use to pay online abroad. It exists because the Tunisian dinar is not freely convertible, so a resident cannot pay a foreign supplier with an ordinary domestic card. It works online only and is limited to information and communications technology spending: website or app hosting, advertising, online training, and software licenses. The annual allowance is capped at TND 1,000 for an individual and TND 10,000 for a resident company. It can reach TND 100,000 a year for a company with the official “Start-up” label. It resets to zero on December 31 each year. A foreign SaaS provider billing Tunisian small businesses in euros therefore runs into a foreign currency allowance limit, not a payment acceptance problem.

Algeria: SATIM, the CIB card, and the postal scheme that dwarfs it

Algeria’s interbank card scheme is the CIB card, launched in 1997. It is operated by SATIM (Société d’Automatisation des Transactions Interbancaires et de Monétique) on behalf of GIE Monétique, the Algerian banks’ card consortium, and of the banks themselves. SATIM also runs the national e-commerce gateway, which centralizes online payments made with domestic cards. An Algerian merchant accepting cards on its website therefore connects to this shared national infrastructure through its bank, not through an international payment service provider (PSP).

Yet the scheme that actually dominates the country belongs to the postal operator. Edahabia, launched in 2016 by Algérie Poste, is built on postal checking accounts (CCP), which a very large share of the population holds. It accounts for 17,655,039 cards out of 21,899,581 payment cards in 2025, more than 80% of the total, versus 4,244,542 CIB cards. CIB ↔ Edahabia interoperability was formalized in an agreement between Algérie Poste, SATIM, and GIE Monétique, so both cards work on the same acceptance network. This domestic scheme is barely documented outside Algeria. Sizing acceptance on bank-issued cards alone misses more than four cards out of five.

21 899 581
payment cards in circulation in Algeria in 2025
GIE Monétique, 2025 annual review, published in 2026
17 655 039
Edahabia cards (Algérie Poste), more than 80% of all cards in the country
GIE Monétique, 2025 annual review, published in 2026
4 244 542
CIB cards in circulation (banks, via SATIM)
GIE Monétique, 2025 annual review, published in 2026
27 123 648
online card transactions completed in 2025 (+38%); POS payments doubled
GIE Monétique, 2025 annual review, published in 2026
CIB cardEdahabia
IssuerAlgerian banks, via SATIM for GIE MonétiqueAlgérie Poste
Since19972016
Cards in circulation, 20254,244,542 cards17,655,039 cards
Underlying accountsBank accountsPostal checking accounts (CCP), very widely held
AcceptancePOS terminals and the national e-commerce gateway run by SATIMSame acceptance network, under an interoperability agreement with SATIM and GIE Monétique
Key takeawayThe banking sector’s “official” schemeThe scheme that really determines cardholder reach
CIB and Edahabia: two schemes, two distribution models

The legal framework for online commerce is Law No. 18-05 of May 10, 2018, on electronic commerce. It restricts the operation of payment platforms to a closed group. Electronic payments must go through dedicated payment platforms set up and operated exclusively by banks licensed by the Banque d’Algérie and by Algérie Poste. These platforms connect to terminals over the state-owned telecom operator’s network. The law distinguishes domestic from cross-border transactions. It prohibits any electronic transaction involving materials, equipment, or products classified as sensitive under the regulations.

⚠️
Algeria: a closed market to factor into the business plan
Merchant acquiring in Algeria is reserved for operators established in the country. An international PSP cannot sign an Algerian merchant, because the payment platform must be run by a bank licensed by the Banque d’Algérie or by Algérie Poste (Law No. 18-05). The Algerian dinar is not freely convertible, and repatriating revenue is subject to exchange controls. Accepting payments in Algeria requires a local entity, a local account, and a connection to SATIM. The acquiring contract cannot be held by an entity outside the country. The interbank settlement leg, on the other hand, follows the usual structure of national systems. ARTS (Algeria Real Time Settlement) is the Banque d’Algérie’s RTGS, live since February 2006. ATCI (Algérie Télécompensation Interbancaire) is run by the Centre de Pré-Compensation Interbancaire, and its net balances settle daily in ARTS.

Egypt: Meeza, InstaPay, and the central bank in the driver’s seat

Egypt is the market in the region where the state has most openly steered the build-out of the payment system. The infrastructure is concentrated in one entity, the Egyptian Banks Company (EBC), which runs most of it under the oversight of the Central Bank of Egypt (CBE). EBC operates the Meeza card scheme, the IPN / InstaPay instant rail, the EG-ACH clearing house, and the national ATM switch under the “123” acceptance brand. Final settlement takes place in the CBE’s RTGS, in Egyptian pounds. This concentration sets Egypt apart from the other three countries in the region, where separate operators run the card switch, retail clearing, and settlement.

Meeza, launched in 2019, reached more than 43.5 million cards issued by June 2025. That growth came from a policy decision, not from cardholder demand. The central bank made the scheme the channel for paying public-sector salaries, subsidies, and pensions, which put a card in the hands of people who had never had one. The same approach, a domestic scheme distributed through state channels, appears elsewhere in the region, notably with Himyan in Qatar. For an Egyptian merchant, accepting Meeza is the key to the largest part of the cardholder base, the part the international schemes do not reach.

43.5M
Meeza cards issued as of June 2025
Central Bank of Egypt, 2025
16M
InstaPay users; more than 1.1 billion transactions worth EGP 2,400 billion as of June 2025
Central Bank of Egypt, 2025
55.5M
mobile wallets across all issuers; 1.4 billion transactions worth more than EGP 1,800 billion as of June 2025
Central Bank of Egypt, 2025
27,4 % → 76,3 %
financial inclusion rate, 2016 to June 2025
Central Bank of Egypt, 2025
An InstaPay payment, seen from the payee’s side
Payer
Opens InstaPay and enters an alias
Addressed by IPA (Instant Payment Address), phone number, or QR code, not by account number
Payer’s bank
Debits the linked account and pushes the order to IPN
Each bank account linked to the app has its own limits, which do not add up across accounts
IPN (EBC for the CBE)
Routes and notifies within seconds
National instant rail, available around the clock
Payee’s bank
Credits the account and notifies
Funds available immediately
Payee / merchant
Receives a final, irrevocable payment
A push transfer has no chargeback: a refund is a new transfer initiated by the merchant
⚠️
InstaPay limits drive checkout design
The Central Bank of Egypt sets limits on InstaPay transfers: EGP 70,000 per transaction, EGP 120,000 per day, and EGP 400,000 per month. The limits apply per linked bank account and do not add up across accounts (CBE, via the State Information Service, 2025). A payment above any of these thresholds is rejected on the payer’s side, and the merchant is not told why. The checkout flow must therefore offer a fallback (card, a split payment, or a standard bank transfer) and an error message that states the cause. On a push payment rail, the payment is final. With no chargebacks, the merchant has no correction mechanism built into the rail, since a refund is simply a new transfer the merchant initiates. In return, the merchant carries no chargeback risk.

A legal framework backs this rollout. Law No. 18 of 2019 on non-cash payments was enacted on April 16, 2019. It requires government bodies and majority state-owned companies to make their payments by means other than cash, including board attendance fees, salaries, expert fees, and social security contributions. It also requires government agencies and public-facing services to offer electronic payment methods. Its implementing regulations were published in the Official Gazette on September 7, 2020, and the compliance period was extended to September 7, 2021. Violations carry a fine of 2% to 10% of the amount paid in cash, capped at EGP 1 million.

Egypt: Fawry, cash-in networks, and installment payments

Cash-in means that a licensed third party collects cash for an online purchase and then pays the amount to the merchant electronically. In a country where cash still dominates, the touchpoint for digital payments is therefore a physical collection network, not an instrument the customer holds. The sequence is always the same. The customer orders online, receives a payment reference, and pays cash at a neighborhood store connected to an aggregator. The aggregator notifies the merchant and transfers the funds. Egypt has turned this into an industry, as Fawry’s volumes show.

EGP 943.6B
Fawry throughput in fiscal 2025, up 56.8% year over year
Fawry, FY2025 earnings release, March 2026
≈6M/day
transactions processed by Fawry, with a base of about 55 million users
Fawry, FY2025 earnings release, March 2026
365 000
points of service connected to the Fawry network
Fawry, FY2025 earnings release, March 2026
EGP 8,651.5M
Fawry revenue in fiscal 2025 (+57%), with net income of EGP 2,889.2M
Fawry, FY2025 earnings release, March 2026
🏪
Fawry
The leading network, covering bill payments, top-ups, collections for third parties, the myFawry app, and a fast-growing financial services business. It is how an online merchant reaches unbanked customers.
🧾
Aman (أمان)
A direct cash-in competitor, operated by Aman for E-Payments, a Raya Holding subsidiary set up with EGP 100 million in capital. The network has more than 250 branches, more than 200,000 merchants, and 150,000 connected terminals (Aman website, 2026), plus an installment payment card.
📱
Telecom wallets
Mobile operator wallets (Vodafone Cash and its rivals) make up the national total of 55.5 million mobile wallets as of June 2025 (Central Bank of Egypt). They are the most widely used channel for person-to-person transfers outside the big cities.
💳
Buy now, pay later
Valu, run by U Consumer Finance S.A.E., a subsidiary of EGX-listed EFG Holding, claims more than 3 million customers (Valu, 2026). Sympl, founded in 2021 by former Valu executives, extends credit to holders of existing bank-issued cards rather than through a proprietary account.

Entering Egypt’s payments market requires a central bank license. In June 2025, the Central Bank of Egypt published its licensing and registration rules for Payment System Operators (PSOs) and Payment Service Providers (PSPs), under Law No. 194 of 2020 on the central bank and the banking system. The rules cover deposits to and withdrawals from payment accounts, and the execution of transactions and fund transfers. They also cover issuing payment instruments and electronic acceptance channels, and sending and receiving transfers in Egyptian pounds. They create Categories A and B, with capital requirements tiered by the services provided. Established players operate under licenses granted before these rules. Paymob has held a CBE Payments Facilitator license since 2018.

🔑
The Egyptian payment setup that works
A typical Egyptian payment setup relies on several payment methods, usually four in parallel. The Meeza card covers the mass cardholder base. InstaPay adds low-cost instant transfers. A cash-in network (Fawry or Aman) reaches unbanked customers. Cash on delivery serves shoppers who will only pay once they have seen the product. Each channel has its own cost, payout time, and reconciliation. A checkout built on just one of them gives up half the market.

Cash and cash on delivery: e-commerce’s real payment method

Cash on delivery (COD) means paying for an order in cash when it is delivered, directly to the courier. It is still the default way to collect e-commerce payments in all four countries, and it is declining only slowly. Two published indicators show its weight. In Morocco, Bank Al-Maghrib finds that nearly 86% of the value that goes through a Moroccan card comes out as cash at an ATM (2024 report). In Egypt, a Crowd Analyzer study covering 2024–2025, reported by Ahram Online, found that 90% of consumers say they prefer to pay on delivery. The second figure is a stated preference, not an observed market share. That limits its statistical weight, but it does not weaken the strength of the signal.

Several factors explain why it persists. The first is distrust of online payments in markets where recourse for non-delivery is uncertain. The second is low banking penetration outside the big cities. Add exchange limits that make cards useless outside the country, and a retail culture in which people pay for what they have seen. For the buyer, cash on delivery works as free insurance provided by the seller, who keeps the risk of non-delivery or a non-conforming product.

The cash-on-delivery cycle, seen from the merchant’s cash position
Customer
Orders without paying
No financial commitment: canceling costs the customer nothing
Merchant
Picks, packs, and ships at its own cost
Inventory tied up, picking and packing costs incurred on an unpaid order
Carrier
Delivers and collects the cash
The delivery driver becomes a cash collector: refusals at the door, no one home, or partial payment
Carrier
Pools the cash, then pays out to the merchant
Periodic payout, often weekly, net of delivery and collection fees
Merchant
Reconciles parcels, collections, and returns
Three flows to reconcile: delivery slips, courier transfers, and unpaid returned parcels
ItemCash on deliveryPrepaid online payment
Collection feeCourier collection fees, usually a percentage of the amount collected, on top of the delivery chargeAcquiring fee; in Morocco, interchange capped at 0.50% excl. tax from October 1, 2026
Time to get paidDelivery, then periodic payout by the courier: several weeks of DSO (days sales outstanding)A few business days, depending on the acquirer
Failure rateRefusals at delivery and returns: the merchant pays all outbound and return shippingAuthorization declines, with no logistics cost
Risk borneCredit risk on the courier holding the cash, and embezzlement riskFraud and chargeback risk on cards; none on a push instant transfer
ReconciliationThree sources to reconcile: orders, courier delivery slips, incoming transfersTwo sources: card batches and acquirer payouts
The true cost of cash on delivery versus prepayment
⚠️
COD is not free: the cost just shows up elsewhere
Cash on delivery carries no acquiring fee, so many business plans in the region compare it with card fees under the label “zero-fee COD.” But the cost is real; it just sits in other line items. The courier charges collection fees, and orders carry a return rate that can run to several tens of percent, depending on the vertical. Add a DSO of several weeks, meaning the time between shipment and when the funds become available. The courier holding the cash also creates counterparty risk. The right basis for comparing the two methods is the full cost per order delivered and paid, including round-trip shipping on refused parcels. Measured that way, prepayment often comes out cheaper, which is why merchants in the region actively push customers to switch to it.
  • Price differently: offer an explicit discount for paying online, or charge a service fee on COD where local law allows. In Morocco, the acquiring fee itself can never be passed on to the customer.
  • Lower perceived risk: take payment at shipment rather than at order, publish a clear return policy, and provide proof of delivery.
  • Offer instant transfers where they exist: InstaPay in Egypt, instant interbank transfers in Morocco. The marginal cost is low, funds arrive immediately, and there are no chargebacks.
  • Plug in a cash-in network (Fawry or Aman in Egypt, bill payment aggregators elsewhere) to turn a cash-paying customer into an electronic payment without going through the delivery driver.
  • Track returns by channel: the COD return rate determines whether a vertical is profitable, far more than the fee rate does.

Exchange controls decide whether a setup is feasible

Exchange controls are the rules a government uses to regulate the holding and movement of foreign currency on its territory. In this region, they determine whether a payment setup is feasible at all. The choice of technical provider comes second. The Moroccan dirham, the Algerian dinar, and the Tunisian dinar are not freely convertible, and Egypt has gone through periods of foreign currency shortages. The first questions to work through are therefore which entity collects the money, in which currency, and how the funds get out of the country. The standard EU setup, with a single entity, a cross-border acquirer, and centralized payouts, does not work in any of these four countries without changes.

CountryLocal acquiringCurrency outflows for residentsWhat a foreign merchant needs to know
🇲🇦 MoroccoOpen since May 1, 2025: 11 acquirers licensed by Bank Al-Maghrib, with CMI becoming a technical platformAllowances set by the Office des Changes, Morocco’s foreign exchange regulator: from January 1, 2026, the e-commerce allowance for individuals rises to MAD 20,000 a year (from MAD 15,000)Interchange capped and falling (0.50% excl. tax from October 1, 2026); fees can never be passed on to the customer
🇩🇿 AlgeriaClosed: payment platforms run exclusively by banks licensed by the Banque d’Algérie and by Algérie Poste (Law No. 18-05)Very restrictedNo foreign acquiring; a local entity, a local account, and a SATIM connection are mandatory
🇹🇳 TunisiaTwo long-standing gateways: Click to Pay SMT and La Poste Tunisienne’s e-DINAR solutionInternational technology card: TND 1,000 a year for an individual, TND 10,000 for a resident company, up to TND 100,000 for a company with the “Start-up” label; online use, ICT spending onlySelling software subscriptions to Tunisian small businesses runs into the allowance cap, not the payment method
🇪🇬 EgyptPSO/PSP framework published by the Central Bank of Egypt in June 2025 (Law No. 194 of 2020): Categories A and B with tiered capitalRegulated; InstaPay-specific limits: EGP 70,000 per transaction, EGP 120,000 per day, EGP 400,000 per month, per linked accountAccepting Meeza is not optional: it is the largest cardholder base, fed by government payments
Accepting payments in the region: key constraints, country by country

Morocco has raised several of its foreign exchange limits. The Office des Changes’ new General Instruction on Foreign Exchange Operations, in force from 2026, sets the new amounts. The e-commerce allowance for individuals, both residents and Moroccans living abroad, rises from MAD 15,000 to MAD 20,000 a year. For businesses without a foreign currency or convertible dirham account, the e-commerce cap rises from MAD 500,000 to MAD 1 million. The annual travel allowance stays at MAD 100,000, plus an additional allowance linked to income tax paid. These allowances apply to Moroccan residents, not to foreign merchants. But they do cap those merchants’ addressable market, since they set how much a Moroccan customer can spend online with a supplier based outside the country.

Buna is the only cross-border rail in the region actually live on the Arab side. Launched in 2020, this pan-Arab platform provides multicurrency clearing and settlement. It is operated by the Arab Regional Payments Clearing and Settlement Organization (ARPCSO), a subsidiary of the Arab Monetary Fund. It handles interbank flows, not retail payments, so it sits outside the merchant payment chain. It does, however, change how banks in the region settle with one another, since they can do so in several currencies on a single platform.

🔑
The rule for entering the region, in one sentence
To accept payments in a Maghreb country or in Egypt, you have to be established there. The setup rests on a local entity, a local account, a local acquirer, and the local currency. Repatriating earnings requires an explicit plan, agreed with the bank holding the account before launch, because foreign exchange approvals determine whether funds can leave. The “cross-border acquiring plus centralized payout” setups common in Europe fail in the region because of exchange controls, not technology. The key partner is therefore the local bank, which will hold the account and handle the exchange control filings, more than the PSP chosen for the technical integration.
  • Who to know: Bank Al-Maghrib, the Office des Changes, CMI, HPS, and GSIMT in Morocco; the Banque d’Algérie, SATIM, GIE Monétique, and Algérie Poste in Algeria; the Banque Centrale de Tunisie, Société Monétique Tunisie, and La Poste Tunisienne in Tunisia; the Central Bank of Egypt, the Egyptian Banks Company, Fawry, and the licensed PSPs in Egypt.
  • What breaks most often: getting the money out, never the technical integration.
  • What costs money: cash on delivery, through its return rate and DSO, not the card fee, which in Morocco is now the most tightly regulated in the region.
  • On the 2026 calendar: Morocco’s timetable (transfer of CMI’s merchant portfolios in January and then April 2026, interchange at 0.50% in October 2026) and the ramp-up of Egypt’s PSO/PSP framework.
  • What not to assume: that an international scheme is enough. In Algeria it is useless for domestic payments; in Egypt it misses the Meeza base; in Morocco and Tunisia it competes with local rails that customers use more.