Reference💳 Payment methodsBeginner⏱ 14 min read

📱 Apple Pay, Google Pay, and other wallets

Tokenization, the Secure Element, enrollment, the business model, and adoption figures: how wallets absorbed the card without replacing it

The principle: a tokenized card, not a new payment method

A payment wallet is an app that stores an existing payment instrument and presents it at checkout. Apple Pay and Google Pay are therefore not payment methods but layers on top of the card. When a card is added to the wallet, the real PAN, known as the FPAN or Funding PAN, is replaced by a DPAN or Device PAN, a payment token tied to that device. The token is issued by the scheme's TSP (Token Service Provider): Visa Token Service (VTS) or Mastercard MDES.

Customerenters the PAN onceMerchant / PSPnever stores the PANToken ServiceVisa VTS · Mastercard MDESIssuerapproves the tokenPANtoken requestTARDPAN (network token)bound to one card × merchant pairprovisioningSubsequent paymentstoken + dynamic cryptogramone-click / MITCard reissued or expired: the token staysvalid (updated by the scheme) →+2 to 3 pts of approval rate

For each transaction, the wallet generates a single-use dynamic cryptogram linked to the DPAN. Even if intercepted, the DPAN and cryptogram are useless: the token is locked to one device (and sometimes one channel), and the cryptogram works only once. The merchant, its PSP, and the acquirer never see the FPAN. Only the TSP can “detokenize” it to send the transaction to the issuer.

What the PSP receives for an Apple Pay payment (decrypted payload, simplified)
{
  "applicationPrimaryAccountNumber": "4809 12xx xxxx 2345",
  // ^ DPAN: the device token, NOT the customer's actual card
  "applicationExpirationDate": "291231",
  // ^ token expiration date (independent of the card's)
  "currencyCode": "978",              // EUR (ISO 4217)
  "transactionAmount": 4250,          // EUR 42.50 in cents
  "onlinePaymentCryptogram": "Af5DGAsWQEIzTQMoJENrPg==",
  // ^ unique dynamic cryptogram, verified by the TSP/issuer
  "eciIndicator": "7"
  // ^ secure e-commerce indicator
}
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A key consequence
Because of the TSP, a lost or reissued card does not invalidate the tokens. The issuer links the new FPAN to the existing DPANs, and the customer does not have to re-enter anything. The network tokens that online merchants use to keep subscriptions running work on the same principle.

Secure Element vs. HCE: two security architectures

There are two ways to store a token's cryptographic keys on a smartphone. A Secure Element is a dedicated secure chip, isolated from the operating system. This is the approach Apple chose. HCE, or Host Card Emulation, emulates the card in software and keeps the keys in the cloud. Google adopted HCE in 2013 to get around the control that mobile carriers had over Secure Elements.

CriterionSecure Element (Apple Pay)HCE (Google Pay)
Key storageCertified hardware chip (eSE), isolated from the OSOS + cloud: limited-use keys (LUKs), renewed periodically
Resistance if the OS is compromisedVery high: the OS never sees the keysLower in theory, offset by LUK rotation and integrity attestation
Offline paymentsUnlimited (keys stored on the device)Limited to the preloaded keys (a few transactions)
Platform controlHistorically closed: only Apple Pay could use the iPhone's NFC chipOpen: any banking app can use HCE on Android
CertificationEMVCo + schemes (hardware)EMVCo + schemes (software + back end)
Secure Element vs. HCE

For years, only Apple Pay could use the iPhone's NFC chip. A European Commission antitrust case (AT.40452) ended that exclusivity. In July 2024, Apple committed to opening NFC access to third-party wallets in the EEA through HCE, starting with iOS 17.4. European banks and wallets, including Wero and banking apps, can now offer their own contactless payments on the iPhone without going through Apple Pay.

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In practice
For the merchant, SE versus HCE makes no difference: in both cases, the terminal receives a standard contactless EMV transaction carrying a DPAN. The differences lie entirely in the architecture chosen by the issuer and the wallet.

Enrollment: the weak link

ID&V (Identification & Verification) is the check an issuer runs before a token is provisioned to confirm that the person making the request is the cardholder. It is triggered every time a card is added to a wallet. The issuer decides how strict the check is based on the risk score attached to the request.

Cardholderenters or scans the PANWalletApple / Google · device signalsTSPVisa VTS · Mastercard MDESIssuerdecidesPAN + CVV2tokenization + device dataID&V requestlow riskmedium riskhigh riskGreen pathdirect approvalYellow pathadditional verificationRed pathdeclineapproval in the banking appSMS OTP alone = fraud vectorDPAN provisioneddevice-bound token with its own expirySecure Element: keys in the chipHCE: LUK keys refreshedPaymentDPAN + dynamic cryptogram + CDCVM = SCAfrictionless pathadditional verificationdecline / fraud vectorA fraudster who gets the PAN + SMS OTP adds the card to THEIR wallet and pays with THEIR biometrics.
Adding a card to a wallet
Cardholder
Scans or types in their card in the wallet
PAN, expiration date, CVV2
Wallet (Apple/Google)
Sends the tokenization request to the TSP
Includes risk signals: account age, device, geolocation
TSP (VTS / MDES)
Asks the issuer for approval
The issuer receives risk scores from the wallet and the scheme
Issuer
Chooses the enrollment path
Green path: approved outright. Yellow path: extra verification. Red path: declined
Issuer → Cardholder
Extra verification on the yellow path
Authentication in the banking app (recommended) or by SMS OTP (not recommended)
TSP
Provisions the DPAN to the device
The card is active in the wallet, often in under a minute
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Enrollment fraud, a long-standing blind spot
Enrollment fraud always follows the same pattern. The fraudster first gets the card details through phishing, then the SMS OTP through a phone scam that spoofs the bank's number. The fraudster then adds the victim's card to their own wallet and pays contactless, authenticated with their own biometrics. The merchant has no signal to tell this payment apart from a legitimate one, because the cryptogram and the CDCVM are valid. The OSMP made secure enrollment a priority by requiring strong authentication at enrollment. SMS OTP on its own has been dropped in favor of in-app approval, which French issuers rolled out across the board in 2023–2024.

Fraud rates on mobile payments peaked because of fraudulent enrollments. They came down as issuers tightened ID&V. In these frauds, the transaction cryptography, sound by design, is never broken: the fraudster obtains a legitimately issued token and a valid cryptogram. A wallet's security therefore depends on the verification performed at enrollment, not on the strength of its transaction cryptography.

Three payment journeys: contactless, in-app, and web

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Contactless in store
A standard contactless EMV transaction using the DPAN, accepted at any NFC terminal with no merchant integration. Biometric unlock counts as CDCVM, so there is no limit (versus €50 in France for contactless card payments).
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In-app
The Apple Pay or Google Pay button inside a mobile app. The PSP receives the encrypted, tokenized payload. Checkout takes 2 to 3 seconds with nothing to type, and conversion is significantly higher than with a card form.
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Web
Apple Pay in Safari and, since iOS 18, in third-party browsers (the shopper scans a code with an iPhone); Google Pay across browsers. Both rely on the Payment Request APIs. The merchant or its PSP must integrate the button.
FlowMerchant integrationAuthenticationSCA / 3DSImpact on conversion
Contactless at the POS terminalNone (standard NFC)Device biometrics (CDCVM)SCA met by CDCVM, no PINFaster lines; no friction on purchases over €50
In-appSDK / PSPDevice biometrics3DS usually unnecessary: SCA is already met (cryptogram + CDCVM)20% to 40% higher conversion than a card form (PSP studies)
WebJS button / PSPBiometrics on the phone or Touch IDSame as in-appMuch lower mobile cart abandonment
Comparing the journeys
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CDCVM: the regulatory key
Consumer Device CVM means the device itself verifies the cardholder, through biometrics or the unlock passcode. PSD2 recognizes it as a strong authentication method because it combines two independent factors: possession of the device, proven by the token bound to it, and inherence, provided by the biometrics. The cardholder does not enter a PIN or go through a 3-D Secure step, yet the strong authentication requirement is met. Wallets thus offer less friction and more security, a combination that explains their adoption.

The business model: who pays what?

Merchants pay no specific fee to accept Apple Pay or Google Pay. The transaction is billed like any other card payment, at the same MSC. Any fee for the wallet is charged on the issuer side, to the bank that issued the tokenized card.

Digital walletWho pays?How much (ballpark)Logic
Apple PayThe card issuerAbout 0.15% per credit card transaction in the US; lower rates negotiated in Europe (not public, in the range of a few basis points)Apple monetizes access to its user base and (historically) to NFC
Google PayNo one directlyNo issuer feeIndirect model: aggregated usage data, lock-in to the Android ecosystem
Samsung PayNo one directlyNo fee in EuropeHardware differentiation; MST (magnetic stripe emulation) has been dropped
Business models compared
+2 to +3 pts
higher authorization rate with network tokens than with a raw PAN
Visa / Mastercard, tokenization studies
−25% to −30%
fraud on tokenized vs. non-tokenized transactions
Visa Token Service
0 €
direct extra cost to a merchant that turns on Apple Pay or Google Pay

For merchants, the net effect is positive on three fronts. Express checkout, with no card details to type, delivers higher conversion. Because issuers approve more tokenized transactions, which carry stronger authentication, wallet payments get a higher authorization rate. The dynamic cryptogram and biometrics mean less fraud and fewer chargebacks. Apple's issuer fee, on the other hand, fuels a lasting conflict with banks. It also drove the forced opening of NFC in Europe, which lets banks bypass that fee.

Adoption in 2024–2026 and the competitive landscape

≈ 2B
NFC mobile payments in France in 2024, growing more than 50% a year
GIE CB
≈ 15 %
mobile share of contactless payments in France (2025), up from about 5% in 2022
GIE CB / Banque de France, orders of magnitude
≈ 80 %
of French cardholders own a wallet-compatible smartphone

France was long a laggard in mobile payments, because consumers were attached to their PIN and contactless limits were low. It has since caught up with the European average, and mobile payments there have grown by more than 50% a year since 2022. Apple Pay leads the NFC segment by value. Google Pay is growing with the Android installed base, and banking-app wallets (Paylib in the past, HCE apps going forward) have taken advantage of the opening of NFC on iOS.

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PayPal
The original staged wallet of e-commerce. The customer pays PayPal, which in turn draws funds from a card or bank account. It has 430 million accounts worldwide and is strong in C2C and marketplaces. See the dedicated guide.
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Amazon Pay
Lets customers reuse the card stored in their Amazon account on third-party sites. Its strength is Amazon's account base and the trust that comes with it. Adoption in France is real but niche.
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Samsung Pay and other device-maker wallets
Same positioning as Google Pay (HCE, NFC). Modest market share in France; relevant in some Asian markets.
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Wero (EPI)
The European challenger. It is not a tokenized card but an account-to-account payment (SCT Inst), a complete change of rails covered in the next guide.
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The strategic view
Apple Pay and Google Pay reinforce the card instead of competing with it: every wallet payment is a card payment, with its interchange and its schemes. A real break would require wallets to move to A2A rails, such as Wero, or Apple and Google to adopt open banking. The EU Instant Payments Regulation makes that scenario technically credible.