🎓 CoursesMarkets & internationalIntermediate⏱ 60 min

Accepting payments in Turkey. 6 chapters and a final quiz.

The operating playbook for Europe's densest card market. Choose an acceptance setup when Turkish law reserves payment services for entities established in Turkey, wire taksit into the authorization message itself, cost a sale at the commission cap set by the TCMB (Turkey's central bank) while discounting the settlement schedule, get TROY certified, connect FAST and TR Karekod at the right cap, audit a Turkish partner against the central bank's registers, then move funds out without breaking the lira rule.

Chapter 1. Choosing your setup: what Turkish law rules out up front.

The first decision isn't which provider to pick. It is which entity in your acceptance chain will hold the Turkish license. Article 4 of the December 1, 2021 regulation on payment services (Resmî Gazete, Turkey's official gazette, No. 31676) reserves the activity for four categories. Three of them are the central bank, banks governed by Law No. 5411, and Posta ve Telgraf Teşkilatı A.Ş., the postal operator. The fourth category drives everything else. It covers institutions incorporated in Turkey and authorized by the central bank. No European passport opens this market. Neither does an offshore license.

StructureWho holds the Turkish licenseTaksitWhat fails first
Licensed Turkish PSP (iyzico, PayTR, Param)The PSP; you sign a local merchant agreementAvailable, with the grid and campaigns managed by the PSPYou inherit the PSP's settlement schedule and can't negotiate it line by line
Direct with a Turkish acquiring bank (Ziraat Bankası, İşbank, Garanti BBVA, Akbank…)The bank, supervised by the BDDKAvailable, with the issuer's own campaignsOne relationship per bank, each with its own integration, fee grid, and reports to reconcile
Your own TCMB licenseYou, through a company incorporated under Turkish lawAvailable, subject to the underlying bank acquiringCapital, governance, and local systems to maintain at all times, not just during the application
Cross-border acquiring from abroadNo one on the Turkish sideUnavailableConversion collapses on mid- and high-ticket orders, with no decline signal to explain it
Four setups, and the first thing that breaks in each
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Cross-border acquiring costs you taksit, not a few points of commission
Spending abroad is on the BDDK's list of categories barred from installments, a list unchanged since the 2014 wave of restrictions. Acquiring through a non-Turkish entity automatically puts every transaction in that category. The Turkish cardholder then sees a total price, while your local competitors show a monthly installment. The symptom never appears in your decline codes, because the buyer drops out before authorization. The loss is invisible in technical logs and plain to see in revenue. A business case for entering without a local entity must therefore account for this lost conversion, not just the fee gap between local and cross-border acquiring.

Partnering with a foreign entity, and the limits of that route

  • Article 19 of the same regulation allows a licensed Turkish institution to serve resident customers jointly with a non-resident legal entity, with the central bank's prior approval.
  • The partnership is limited to payment services where at least one party, the sender or the beneficiary, is abroad. When both parties are in Turkey, this route is closed.
  • The foreign entity cannot be the sole face of the service. It cannot use its brand in a way that suggests it holds a local license, or open a website targeting resident customers.
  • It must be licensed in its home country for payment services or e-money issuance.
  • The Turkish institution remains liable to resident customers, and the transactions count toward its guarantee and capital calculations.
  • The application includes the contract, a business plan describing the office and staff maintained in Turkey, the complaints-handling procedure, the latest consolidated audit report, and an AML/CFT certificate from the home-country authority.
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One merchant, one işyeri code
Article 9 of the regulation requires a unique işyeri code (merchant code) for every merchant selling through a regulated payment method. Bankalararası Kart Merkezi A.Ş. (BKM) issues it. The code matches the merchant's address with its tax ID number. A merchant established outside Turkey provides the equivalents from its own country. The text is explicit: a merchant cannot hold more than one code. The provider that signs the contract must verify that the information is accurate and use that code in the services it provides. Any multi-acquirer strategy is therefore built under a single, traceable merchant identity, not by setting up parallel entities.
🎯 Quick question
A European SaaS company wants to collect subscriptions from Turkish consumers through its Irish entity, with no local presence. What consequence should it plan for first?