🎓 CoursesBack office & financeIntermediate⏱ 60 min
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Treasury and cash management. 6 chapters and a final quiz.
The income statement tells you whether you are making money. Cash tells you whether you will survive. This course covers cash forecasts built on payment data, PSP settlement times, reserves and funds in transit, working capital and the cash conversion cycle, cash pooling, TMS, and short-term investments.
Building a rolling cash forecast driven by PSPs’ actual settlement times
Mapping funds in transit: payouts, reserves, holdbacks, and safeguarding
Calculating working capital and the cash conversion cycle, and pulling the payment-side levers
Comparing cash pooling techniques (physical ZBA, notional pooling) and their legal constraints
Chapter 1. Cash before profit.
A company almost never fails because it is not profitable right now; it fails because it runs out of cash. Days, sometimes months, pass between issuing an invoice and having the money available in the account: customer payment terms, PSP settlement times, inventory sitting on shelves. Accounting profit ignores that time; cash bears all of it. Hence the saying among finance teams: profit is an opinion, cash is a fact.
≈ 66 000
business failures in France over the 12 months to the end of 2024, a historically high level
Banque de France
≈ 13 days
average payment delay on business-to-business invoices in France in 2024
Altares
1 in 4
share of small business failures attributed to late payments, according to common estimates
Observatoire des délais de paiement
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Daily cash position (D to D+5)
Morning bank balances, plus receipts and disbursements that are certain over the next few days. Used for balancing decisions: moving money between accounts or drawing on a short-term credit line.
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13-week rolling forecast
The global standard for managing both crises and growth, looking one quarter ahead and updated every week. Payment data (PSP payouts, payment schedules) adds the most value here.
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Annual cash plan
Derived from the budget: seasonality, capital expenditures, dividends, loan repayments. It sizes financing needs and the structural surplus to invest.
For a merchant, online or in store, half of forecasting is knowing your incoming cash flows in detail: which payment method, which PSP, what payout delay, which fees and holdbacks. The next chapters cover exactly that. Modern treasury starts in the payments back office.
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The basic reflex
Never confuse revenue, profit, and cash: a company can post a record order book and a profit and still be unable to pay this month’s salaries. A liquidity crisis remains the leading cause of failure for fast-growing companies.
🎯 Quick question
Can a profitable company default on its payments?
Chapter 2. Forecasting cash with payment data.
Two forecasting methods coexist. The indirect method starts from profit and adjusts for non-cash items; it is used for the annual plan. The direct method adds up expected receipts and disbursements line by line, and it drives the 13-week forecast. The best receipt lines come from the payment systems themselves, because each payment method has its own time to funds availability, predictable and documented.
Payment method
Typical availability
What to watch
Card through an acquiring bank
D+1 to D+2 business days
Weekends and public holidays delay credits
Card through a collecting PSP
D+2 to D+7, depending on the contract
Fees, refunds, and reserves deducted from the payout
Standard SEPA credit transfer
D to D+1 business day
End-of-day bank cutoffs
SEPA Instant Credit Transfer
Under 10 seconds, 24/7
Made universal by Regulation (EU) 2024/886
SEPA Direct Debit (SDD)
On the due date
Refundable for 8 weeks with no reason given, 13 months if unauthorized: plan for a return rate
Wallet such as PayPal
Balance available immediately
Transfer to the bank in 1 to 2 days
Time between the customer’s payment and funds availability (orders of magnitude, 2026)
From sale to bank account: how card revenue becomes cash
Customer
Pays €100 by card
Authorization, then capture
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PSP
Aggregates and deducts its fees
Refunds, chargebacks, and reserve netted out
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Payout
Transfers the net amount at D+2
Date given in the settlement report
➜
Bank
Credits the merchant’s account
Entry to reconcile with the PSP report
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Treasurer
Updates the forecast
Actual vs. forecast variance reviewed weekly
A PSP payout report: the raw material of the forecast
€48,210 in sales is not €48,210 in cash. After refunds, chargebacks, fees, and the reserve, only €43,587 arrives in this example, or 90.4% of the gross. A forecast built on gross revenue consistently overstates cash, and the gap shows up as an unplanned overdraft.
The last link is reconciliation: each payout must be matched to the corresponding line on the bank statement. Every discrepancy, whether a late payout or an unexpected holdback, must flow back into the forecast. The most mature treasury teams automate this matching by comparing PSP reports on one side with ISO 20022 statements on the other. Chapter 6 comes back to this.
🎯 Quick question
Which document lets you predict, to the day, when card funds will land in your bank account?
Chapter 3. PSP settlement times, reserves, and funds in transit.
Between the customer’s payment and the credit to your bank account, the money is in transit. It exists and it is yours, but you cannot spend it. At a payment institution or e-money institution, these funds must be safeguarded in dedicated accounts, separate from the PSP’s own funds, a regulatory protection that kicks in if the provider fails. For treasury purposes, though, in transit means unavailable.
≈ 100 000 €
tied up permanently for a merchant collecting €12 million a year with D+3 settlement (€12 million × 3/365)
Illustrative calculation
≈ 33 000 €
in additional cash tied up for each extra day of delay, at the same volume
Illustrative calculation
5 to 10%
typical rolling reserve rate imposed on high-risk sectors, held back for 90 to 180 days
Acquirer market practice, 2026
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Rolling reserve
A percentage of each payout (often 5 to 10%) is held back, then released after a rolling period of 90 to 180 days. It covers the risk of future chargebacks, with travel, ticketing, and subscriptions most exposed.
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Fixed reserve
A fixed amount held as collateral when the account is opened or after an incident. It is returned when the relationship ends, once the dispute window on the last transactions has closed.
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Extended payout delay
Some sectors with delayed delivery are put on D+7 or D+14, or even paid only after the service is delivered. Economically, this is a reserve in all but name.
Provider / scheme
Payout frequency
Impact on cash
Traditional acquiring bank
Daily, D+1 business day
The shortest; the benchmark for in-store retail
International collecting PSP
Daily after an initial delay, D+2 to D+7
Detailed reports, but net of fees and reserves
Wallet (merchant balance)
Balance available immediately
Transfer to the bank adds 1 to 2 days
Marketplace
Weekly to twice a month
Long cycle plus quality holdbacks: model separately
Payout schedules: orders of magnitude based on public 2026 documentation (subject to change and varying by merchant profile)
Every PSP has its own schedule: read the settlement documentationStripeAdyenPayPalKlarna
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Marketplaces: the KYC freeze
On platforms and marketplaces, an incomplete KYC file (AML/CFT and PSD2 obligations) leads to frozen payouts until it is fixed, sometimes with several weeks of revenue blocked. Treat document collection at onboarding as a treasury issue, not an administrative formality.
🎯 Quick question
A 5% rolling reserve over 180 days means that...
Chapter 4. Working capital and the cash conversion cycle.
Working capital (besoin en fonds de roulement, or BFR, in France) measures the cash tied up in the operating cycle: working capital = inventory + receivables − payables. Expressed in days, it becomes the cash conversion cycle (CCC): DSO + DIO − DPO. DSO is days sales outstanding, DIO days inventory outstanding, and DPO days payables outstanding. With a DSO of 35 days, a DIO of 40 days, and a DPO of 50 days, you get 35 + 40 − 50 = 25 days. For those 25 days, the company finances every euro in the cycle.
Component
Lever
Effect
DSO (customers)
Payment at order, automated SEPA direct debit, structured dunning, early payment discount
Each day of DSO saved permanently frees up revenue/365 in cash
DPO (suppliers)
Negotiate within the legal limits. In France: 60 days from the invoice date, or 45 days end of month if agreed (LME); 30 days by default
Extends free financing, without ever crossing the legal red line
DIO (inventory)
Pull-based supply, paid pre-orders, partial drop shipping
Less inventory to finance, shorter cycle
Payment-side working capital levers
Prepaid e-commerce is the ideal case: cash comes in immediately at order (DSO close to 0) and suppliers are paid at 45 or 60 days. Working capital turns negative, and growth generates cash instead of consuming it, the model that historically powered big-box retail and the e-commerce giants. By contrast, a B2B business that invoices at 60 days and carries inventory sees its working capital balloon as it grows. The more it sells, the more financing it needs.
≈ 48 days
of revenue: the average weight of customer payment terms at French companies
Observatoire des délais de paiement, 2023 data
60 days
statutory cap on business-to-business payment terms in France (or 45 days end of month if agreed)
LME, art. L441-10 of the French Commercial Code
€2M
maximum administrative fine per breach of the statutory terms for a company, with the penalty made public
DGCCRF / Sapin 2 law
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The arithmetic of DSO
On €20 million in annual revenue, one day of DSO is worth ≈ €55,000 in cash (€20 million/365). Cutting customer terms from 48 to 40 days frees up about €440,000, often the equivalent of a short-term credit line, with no interest and no covenants. Collections is a profitable function.
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DPO: optimize, don’t strangle
Stretching DPO beyond the LME caps exposes you to a fine and to public disclosure of the penalty by the DGCCRF, and it also weakens the suppliers you depend on. Manage working capital within the law, for the sake of a sound supply chain.
🎯 Quick question
DSO of 35 days, DIO of 40 days, DPO of 50 days: what is the cash conversion cycle?
Chapter 5. Cash pooling: centralizing group cash.
In a group, the worst treasury scenario is also a common one: subsidiary A invests its surplus at 1.5% while subsidiary B borrows at 4%. Cash pooling eliminates that absurdity by centralizing the positions. Some entities’ surpluses fund others’ needs, and only the group’s net balance is invested with or borrowed from banks.
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Physical ZBA (zero balancing)
Every evening, the subsidiaries’ account balances are physically swept to (or from) the header account to bring them to zero. These movements automatically create intragroup loans, which must be documented.
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Notional pooling
No funds move. The bank virtually combines the interest calculations for the accounts and charges interest on the net balance. Elegant, but restricted, or even prohibited, in several jurisdictions.
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Target balancing (hybrid)
A variant of ZBA in which accounts are brought back not to zero but to a target balance (for example, a €50,000 local cushion), leaving subsidiaries some operational autonomy while the rest is centralized.
A day of ZBA in a group
Subsidiary A
Swept surplus of +€120,000 in the evening
Automatic intragroup loan to central treasury
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Header account
Concentrates all balances
Single group position: +€40,000 net
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Subsidiary B
Deficit of −€80,000 funded
Intragroup advance at the agreed rate
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Group treasury
Invests or borrows the net amount
A single bank negotiation, on the best terms
Criterion
Physical ZBA
Notional pooling
Movement of funds
Actual, daily
None: interest calculations combined virtually
Intragroup loans
Created automatically, must be documented (agreements, market rates)
No loans, but the bank requires cross-guarantees
Legal availability
Widely permitted
Restricted or prohibited in several countries
Accounting complexity
Intragroup current accounts to track
Low on the surface; prudential requirements on the bank’s side
Multicurrency
Possible with conversions or single-currency pools
Multicurrency notional pooling offered by some banks, at a high cost
Physical ZBA vs. notional pooling
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Pooling is a legal and tax structure
Centralizing treasury rests on three pieces: written intragroup agreements, a market interest rate (transfer pricing), and a check that the arrangement fits each subsidiary’s corporate purpose. Without them, the group is exposed to tax reassessments and to risk if one entity goes into insolvency proceedings. The structure is built with the bank, the tax adviser, and the lawyer, not just the treasurer.
🎯 Quick question
What distinguishes physical ZBA from notional pooling?
Chapter 6. TMS, bank connectivity, and short-term investments.
Beyond the spreadsheet, a TMS (treasury management system) industrializes treasury: automatic aggregation of balances across banks, forecasting, and secure payment execution. It also covers approval workflows and payment fraud prevention, along with debt, investment, and hedging management. Kyriba, founded in France, has become the global leader in cloud TMS. SAP Treasury targets integrated groups, while Sage XRT and Agicap serve small and midsize companies, so the market covers every company size.
Vendors, from large groups to small businessesKYKyribaSASAPSASageAGAgicap
EBICS: the standard channel in France and Germany; robust, inexpensive, and ideal for statements and domestic payment files
SWIFTNet (often through a service bureau): global connectivity for international groups with multiple banks
Bank APIs (PSD2 and premium): real-time balances and transfers, growing fast for intraday cash management
Proprietary host-to-host: a direct link to a main bank, custom-built but hard to exit
January 9, 2025
Receiving instant transfers becomes mandatory
Regulation (EU) 2024/886 requires every bank in the euro area to receive SCT Inst payments, at the same price as a standard credit transfer.
October 9, 2025
Sending instant payments + Verification of Payee
Banks must also send instant payments and check that the IBAN matches the payee’s name (VoP). Fraud using fake bank details, a scourge for treasury teams, drops accordingly.
November 22, 2025
End of MT/MX coexistence on SWIFT
Cross-border interbank payments move permanently to ISO 20022 (pacs messages), with structured data end to end.
camt.054 excerpt (ISO 20022 credit notification): the payout from chapter 2 reaches the bank
The loop is closed. The transfer’s EndToEndId matches the payoutId in the PSP report, so reconciliation becomes automatic. camt.053 statements (end of day) and camt.054 notifications (debit/credit advices) are gradually replacing the venerable MT940, and their rich structured data makes reconciliation possible with no human intervention.
Instrument
Liquidity
Risk
Indicative yield
Interest-bearing account / demand deposit
Immediate
Very low (€100,000 covered by deposit insurance)
Variable, often below €STR
Term deposit
Locked (penalty for early withdrawal)
Low
Negotiated, rises with maturity
Money market funds
D / D+1
Low, diversified
Close to €STR (≈ 1.9% in mid-2026), minus fees
NEU CP (French short-term debt securities)
Secondary market
Issuer’s credit quality
Reserved for group treasury teams
Investing short-term surpluses (mid-2026 context: ECB deposit facility rate at 2.00% since June 2025)
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The three-pocket rule
Split cash into three pockets. Safety covers operating cash, available on demand. The reserve matches the 13-week forecast and sits in liquid D/D+1 instruments. The structural surplus goes into term deposits or securities, with a deliberately chosen horizon. Liquidity first, yield second, never the other way around.
🎯 Quick question
Which ISO 20022 message reports the detailed credits and debits used for automatic reconciliation?