Stablecoins for payment service providers. 6 chapters and a final quiz.
A playbook for a PSP or fintech weighing a stablecoin rail. Decide whether the token actually solves the merchant's problem, vet the issuer as you would a bank counterparty, assess the corridor under MiCA, the GENIUS Act, and the Asian regimes, cost the on- and off-ramps line by line, choose a custody model, wire the controls an irreversible payout demands, then reconcile and pass the audit. An operational skill, not a market overview.
Decide whether a stablecoin rail solves a merchant's problem, or whether a local instant payment rail solves it better
Vet an issuer as you would a bank counterparty: license, reserves, attestation, redemption right, freeze function
Assess a corridor in both jurisdictions involved and anticipate the most common grounds for rejection
Cost a corridor end to end, line by line, and measure it with a real, timestamped transfer
Chapter 1. Framing the problem: what a stablecoin rail solves.
A stablecoin rail is not justified everywhere, and it loses within a single currency area. Pix in Brazil, SPEI in Mexico, SEPA Instant Credit Transfer in the euro area, and the Faster Payments Service in the UK already settle in a few seconds, at almost no cost. The token wins elsewhere, where the payment goes through a correspondent bank. Only there does round-the-clock availability become a measurable advantage.
≈ 1 %
share of on-chain volume that represents end-to-end payments (≈ $390B out of ≈ $35T annualized)
McKinsey and Artemis Analytics, February 2026
$1.79T
adjusted monthly stablecoin transaction volume in June 2026, 67% of it in USDC
Visa Onchain Analytics (Allium data), June 2026
6,36 %
global average cost of sending $200 in Q3 2025; 3.29% for the three cheapest qualifying offers
World Bank, Remittance Prices Worldwide, Issue 54, September 2025
$685B
received by low- and middle-income countries in 2024 (+5.8%)
World Bank, Migration and Development Brief, December 2024
The fit test, in five questions
Does the flow go through a correspondent bank? Without a correspondent, there is nothing to replace. A domestic instant transfer always beats the on-chain rail.
Does the beneficiary wait outside business hours? Saturday-morning settlement is the one argument that neither cards nor wholesale transfers can match.
Do you have to prefund an account in the destination country? Then the gain is measured in trapped working capital, not in transaction fees.
Does a local exit leg exist, and at what price? A corridor without a reliable off-ramp is not a corridor. It is a stranded balance.
Does the merchant accept irreversibility? There are no disputes on-chain. What goes out stays out.
The request
What the merchant really wants
Verdict
The winning rail
“Accept stablecoins from my euro area customers”
Lower card fees
No
SEPA Instant Credit Transfer, or renegotiating with the acquirer
“Pay my Asian suppliers faster”
Get out of correspondent banking and prefunded accounts
Yes, if the exit leg holds up
Stablecoin rail with a local payout on arrival
“Pay 400 freelancers in 30 countries”
One instruction, 30 local legs
Yes, with an orchestrator
Settlement token plus a local payout network
“Pay out my players' winnings on Sundays”
Round-the-clock availability all the way to the beneficiary's account
Check corridor by corridor
Depends on the exit rail: local instant payments, or nothing
“Put my cash in tokens and earn a yield”
An investment product
No
MiCA bans paying interest to holders (Article 50); so does the GENIUS Act
Five merchant requests, five verdicts
⚠️
Sizing on on-chain volume overstates demand a hundredfold
Public on-chain transfer trackers mix arbitrage, market makers, and exchanges moving their own funds. The February 2026 McKinsey-Artemis analysis isolates about $390 billion in end-to-end payments out of some $35 trillion in annualized volume, roughly 1%. Infrastructure sizing therefore starts from the number of invoices in the target corridor, their average ticket, and their seasonality. Never from on-chain volume.
🌐
Cross-border supplier payments
The best-documented case. The rail replaces the correspondent bank and the prefunded account. Visa settles on nine blockchains at an annualized run rate of $7 billion, up 50% in one quarter (Visa, April 29, 2026).
💸
Remittances and payouts to individuals
Bitso processed $6.5 billion in remittances in 2024, about a tenth of the US–Mexico corridor (Bitso, 2025). Moving the value costs almost nothing. The last mile remains the biggest cost line.
🧾
Freelancer payouts across multiple countries
Airtm reports 58.7 million transactions in 190 countries since 2015, with more than 500 local withdrawal methods (Airtm, 2026). What you buy here is coverage, not speed.
💳
Cards funded by a token balance
More than 130 programs in more than 50 countries (Visa, April 2026). Beneath the card, everything works as usual: interchange, network rules, and the FX cost at the time of authorization.
🔑
The deciding question: compared with what?
You cannot judge a rail in the abstract. You compare it with the one the merchant uses today, on four dimensions: all-in cost, time until funds are available, trapped working capital, and the workload of handling exceptions. If the existing rail settles in ten seconds for thirty cents, the discussion is over. If the supplier gets paid in four business days with an opaque FX spread, it has just begun.
🎯 Quick question
A merchant based in the euro area wants to accept USDC from its euro area customers to cut its card fees. What do you tell the merchant?
Chapter 2. Vetting the issuer as a counterparty.
Accepting a token means accepting a debtor. The balance you receive is a claim on a private company, backed by no public guarantee in either the European Union or the US. The due diligence looks like the one you would run on a new partner bank: legal identity, license, assets against liabilities, exit terms. You run it once, then review it on a fixed schedule.
Question
Where to find the answer
Warning sign
Who issues it, under what status, in which country?
White paper notified to the competent authority under MiCA, the local supervisor's register, a trust charter for a US issuer
No identifiable legal entity, or an issuer outside any licensing regime
What are the reserves made of?
The issuer's reserve report, line by line where published
Assets that cannot be liquidated in one trading day: physical gold, crypto-assets, secured loans
Who checks the reserves, and how often?
Attestation signed by an accounting firm, with its date and scope
An unsigned report, or several months between reports
What is the first-loss buffer?
Difference between assets and liabilities in the reserve report
Zero surplus, or none published
Is redemption at par my right?
The issuer's terms and conditions, the orchestrator's contract
A right held by an intermediary three links up the chain
What are the redemption fees and timeline?
The issuance agreement; under MiCA, fees cannot exceed the cost of execution
A contractual timeline with no number attached
Who can freeze a balance?
Token contract documentation, the issuer's compliance policy
No documented path for recourse
With multi-issuance, which entity redeems?
Contract, white paper, and the issuer's disclosures jurisdiction by jurisdiction
A vague answer on the reserves held by the local entity
An issuer's counterparty profile: eight questions, where to find the answer, and the red flag
The word “audit” gets used loosely here. Issuers publish attestations. An attestation confirms the tokens in circulation and the reserve composition on a given date, with no opinion on the financial statements or on internal controls. It proves that the assets existed on that date, not that they exist every day. The question for the provider is about the interval between reports: how often, which firm, and what detail is published in between. Circle publishes a monthly attestation signed by Deloitte & Touche LLP, backed by a weekly disclosure and its portfolio detail, while Tether publishes a quarterly attestation signed by BDO.
$184.6B
USDT in circulation as of June 30, 2026
Tether, Q2 2026 attestation report (BDO)
$4.11B
Tether's excess reserves against $183.64 billion in liabilities as of June 30, 2026, about 2%
Tether, Q2 2026
$77.2B
USDC in circulation as of March 31, 2026
Circle, attestation by Deloitte & Touche LLP
≈ $320B
total stablecoin market capitalization
DefiLlama, April 2026
⚠️
Par belongs to the issuer's direct customers
A PSP that receives tokens from a third party has no contract with the issuer. It sells at the secondary market price, through an exchange or an orchestrator. The gap is negligible in normal markets, but in March 2023 USDC fell to $0.87 for about three days while redemption at par remained open to Circle's direct customers. Three clauses settle the issue: the reference price used, its timestamp, and which party bears the gap.
Issuers and infrastructure providers you will meet in an RFPTETetherCICirclePayPalStripeMastercardVisa
Six clauses to secure before you sign
Price and timestamp: a named reference rate, its source, the fixing time, and the maximum spread applied to the conversion
Maximum conversion time: the point beyond which the orchestrator, not you, bears the price gap
Exposure cap per issuer: a written exposure limit, reviewed as often as a bank counterparty limit
Notice before a token is delisted: how much time you get if the provider stops supporting it
Freeze notification: who notifies you, how quickly, and what recourse exists
Orderly exit: how long it takes to wind down balances and switch to a second asset already under contract
ℹ️
Freezes are not a hypothetical
The USDT, USDC, and PYUSD contracts include a freeze function. On April 23, 2026, Tether froze more than $344 million on two Tron addresses, in coordination with OFAC and US authorities. A balance can stop moving without warning. The question to investigate is not whether the freeze is legitimate but how the process works: who notifies the PSP, how quickly, and how merchant funds are kept separate from a frozen address.
🎯 Quick question
An orchestrator claims your USDC receipts are “redeemable at par at any time.” What do you check first?
Chapter 3. Checking that the rail is legal on both sides: MiCA, the GENIUS Act, and local regimes.
You cannot assess a stablecoin setup under a single legal system, because four jurisdictions matter in every corridor: the payer's, the beneficiary's, the token issuer's, and that of the provider handling the conversion. A token that is perfectly legal where the beneficiary sits may be ineligible where the payer sits. Write the assessment memo before the first API call, not after the first rejection.
Assessing a corridor before wiring it
Compliance
Identifies both jurisdictions in the flow
The payer's country and the beneficiary's country, including for a merchant collecting from several countries
➜
Compliance
Checks the token's status in each
E-money token compliant with Title IV of MiCA in the EU; the local regime elsewhere
➜
Procurement
Checks the converter's license
Crypto-asset service provider (CASP) authorization under Title V of MiCA in the EU; an equivalent license elsewhere
➜
Engineering
Wires in *travel rule* data
Regulation (EU) 2023/1113, applicable since December 30, 2024: originator and beneficiary data on every transfer
➜
Risk
Handles self-hosted addresses
Identifying the holder, screening the address, blocking threshold, escalation path
➜
Legal
Writes the assessment memo
One dated document per corridor, reviewed at every regulatory change. It is the document the supervisor asks for
What you see
Request
Fix
The token received is not offered to EU customers
Token not compliant with Title IV of MiCA, as with USDT, delisted from platforms serving the EU
Require a compliant token on the way in, or have a licensed local entity handle the conversion outside the EU
The conversion provider is not licensed
Title V of MiCA, applicable since December 30, 2024
Switch providers, or check the provider's EU passport before going live
Transfers go out without originator data
Regulation (EU) 2023/1113, applicable since December 30, 2024
Wire data transmission between providers and block incomplete transfers
A balance arrives from an unverified self-hosted address
Due diligence obligations on the source of funds
Written procedure: holder identification, screening, documented rejection and return of funds
The issuer announces it will stop issuing
A supervisor's decision, as with BUSD, halted on NYDFS orders in February 2023
A token exit procedure written in advance, with a second asset already under contract
Five common grounds for rejection, and how to fix them
MiCA, Regulation (EU) 2023/1114, applies in stages: Titles III and IV since June 30, 2024, and Title V since December 30, 2024. Under MiCA, a stablecoin backed by a currency is an e-money token. Three articles govern day-to-day operations. Article 49 grants a right to redemption at par, at any time, with no fees beyond the cost of execution. Article 50 bans paying interest to holders. Article 54 requires at least 30% of funds to be held as deposits with credit institutions, or 60% for a token classified as significant.
⚠️
The EU cap is a business-plan ceiling
Article 23 of MiCA requires an issuer to stop issuing when a token's use as a means of exchange within a currency area exceeds two thresholds, as a quarterly average: 1 million transactions a day and €200 million a day. Article 58(3) extends the rule to e-money tokens denominated in a currency that is not an official currency of a member state. A consumer acceptance model built in Europe on a dollar token therefore runs into its own growth ceiling. Model the volume trajectory before launch, and put a fallback euro token under contract at the same time.
The US GENIUS Act was signed into law on July 18, 2025. It takes effect on the earlier of two dates: 18 months after enactment (January 18, 2027), or 120 days after federal banking regulators publish final rules. The law limits issuance to supervised entities and sets a $10 billion threshold for tokens outstanding. Above it, a state regime is no longer enough. The framework comes with no public backstop: no federal deposit insurance and no direct access to the central bank.
The practical impact is already visible among providers. Circle National Trust received final approval from the OCC on July 10, 2026. Bridge, Stripe's infrastructure subsidiary, received conditional approval in February 2026, and Anchorage Digital Bank has been issuing USA₮ for Tether's US arm since January 27, 2026. Your provider's status can therefore change mid-contract, and its supervisor with it. Include a notification clause, and review the counterparty profile at every change.
Jurisdiction
Framework and authority
What the PSP must check
Hong Kong
Stablecoins Ordinance (Cap. 656), in force since August 1, 2025, Hong Kong Monetary Authority
That the issuer holds the license, including for a Hong Kong dollar token issued abroad: the law has extraterritorial reach
Singapore
Monetary Authority of Singapore stablecoin framework (2023), linked to the Payment Services Act
Don't mix up the regimes: USDG is a dollar token regulated in Singapore, not under the GENIUS Act. XSGD falls under a Major Payment Institution license
Japan
Payment Services Act, amended in 2023, Financial Services Agency
That the issuer falls into an authorized category: bank, funds transfer service provider, or trust bank. JPYC launched on October 27, 2025, as a funds transfer service provider
United Arab Emirates
The central bank's Payment Token Services Regulation (2024), and the VARA framework in Dubai
The payment token service provider license, in a hub that now channels flows between Asia, Africa, and Europe
UK
FCA consultations on qualifying stablecoins, Bank of England proposals for systemic sterling stablecoins
That the architecture allows for its own updates: final rules were expected in 2026
Five regimes outside the EU and the US: what to check before opening the corridor
🎯 Quick question
An orchestrator offers to collect USDT for merchants established in the European Union. What is the first obstacle?
Chapter 4. Costing the corridor: on-ramp, off-ramp, and true cost.
Chain fees are measured in cents. They are not the cost of the rail. The cost sits at the two ramps, in the FX conversion and the local payout. A provider that highlights its network fees is steering you away from the only figure you can hold it to: the amount the beneficiary receives relative to the amount debited from the payer.
Item
Who charges it
Where to see it
The question to ask
FX on the way in
The on-ramp provider
Gap between the rate applied and a timestamped reference rate
Which reference rate, at what time, with what maximum contractual spread?
Token purchase
The issuer, or the secondary market
Execution price compared with 1.0000
Primary market at par, or secondary market with a spread?
Chain fees
The network
Flat cost per transfer, regardless of amount
Which chain, and who bears higher fees during congestion?
FX on the way out
The off-ramp provider
A second rate gap, often less visible than the first
Is this spread contractual, or set at the time of the transaction?
Local payout
The local bank or rail
Fixed fee per payout, sometimes tiered by amount
Which exit rail: Pix, SPEI, the FedNow Service, or a standard wire?
Cash tied up
Nobody, and that's the trap
Cash tied up between the debit and funds availability
How many hours of float, and who bears the cost?
The six cost lines of a corridor, and the question to ask about each
Corridor cost worksheet: exercise assumptions, to be replaced with your own quotes
amount sent 100,000.00 EUR
1 FX conversion in 25 bp 250.00 EUR
2 token purchase 10 bp 100.00 EUR
3 chain fees flat 0.50 EUR
4 FX conversion out 20 bp 200.00 EUR
5 local payout flat 8.00 EUR
-------------
total cost 558.50 EUR
= 55.9 bp = 0.559%
comparison: transfer through a correspondent bank
fixed fees 30.00 EUR
FX spread 60 bp 600.00 EUR
-------------
630.00 EUR
= 63.0 bp = 0.630%
saving on the on-chain rail 71.50 EUR per transaction
= 7.1 bp
NOTE: these values are exercise assumptions, not market prices.
The only figure you can hold a provider to is the AMOUNT RECEIVED
by the beneficiary, measured on a real send timestamped end to end.
FX dominates. In this exercise, the two spreads cost €450 while chain fees come to €0.50, a ratio of 900 to one. Negotiate this line against a reference rate named in the contract, with a fixing time. Without a written reference, the spread is whatever the provider decides at the time of the transaction. It is the most profitable line in the provider's offer, and the least discussed in an RFP.
⚠️
Test the corridor on a Saturday
Round-the-clock availability is tested on the exit leg, never on the chain. An off-ramp that only pays out on business days makes the corridor slow over the last mile. So run the test on a Saturday morning, then on a local public holiday in the destination country. Measure when the funds land in the beneficiary's account, not when the on-chain transaction happens.
The corridor test protocol
Three amount tiers: a small ticket, the expected average ticket, and an amount ten times larger. Liquidity is not linear.
A timestamp at every step: payer debit, FX execution, on-chain broadcast, token sale, beneficiary credit.
One transfer on a weekday, one on a Saturday, one on a local public holiday. Three measurements, three different delays.
The amount received, not the advertised fees. It is the only metric that survives the sales pitch.
A comparison with the existing rail, on the same dates and for the same amounts.
A second provider on critical corridors, tested with the same protocol and kept active.
3,29 %
average cost of the three cheapest qualifying offers on a remittance corridor (SmaRT average), Q3 2025
World Bank, Remittance Prices Worldwide, Issue 54, September 2025
13
corridors in the panel costing more than 20% to send $200, in the same quarter
World Bank, Remittance Prices Worldwide, Issue 54, September 2025
365
corridors tracked by the public database, from 48 sending countries to 105 receiving countries
World Bank, Remittance Prices Worldwide
$7B
annualized run rate of Visa's stablecoin settlement, on nine blockchains, up 50% in one quarter
Visa, press release, April 29, 2026
🔑
Price depends on corridor and amount
Converting $100,000 of tokens into euros does not cost the same as converting it into Argentine pesos, because the depth of the exit market sets the price, corridor by corridor. A single quote such as “0.3% all-in” hides that asymmetry. Demand a price grid by corridor and by amount tier, with an expiry date. Then check it with a real transfer.
🎯 Quick question
A provider highlights network fees of $0.01 per transfer. What information is missing before you can decide?
Chapter 5. Holding tokens and managing operational risk.
The best custody is often no custody. A token that passes through the system in a few minutes exposes almost no one. A balance that sits for a week leaves the PSP carrying the issuer's credit risk and FX risk. Choose the model before the technology, and justify the choice in writing.
Model
What you hold
What you bear
When to choose it
Pass-through, no holding
Nothing: the orchestrator converts on receipt and pays out in the account currency
Counterparty risk on the orchestrator, for a few minutes
Merchant collections, outbound payouts, any new rail launch
Delegated custody
An account with a provider licensed for crypto-asset custody
Custodian failure, and how well assets are segregated
Operating cash held in tokens, regular flows across several corridors
Self-custody
The keys, through multisignature or multi-party computation (MPC)
Key security, signer governance, continuity when staff leave
Large volumes, a dedicated security team, a need for direct control
Three custody models, and when to choose each
Controls that stop an irreversible payout from going to the wrong place
Address allowlist, with a cooling-off period between adding an address and the first transfer to it
Test transfer of a small amount before any first payout to a new address
Dual approval above a written threshold, by two people using different authentication methods
Chain check: the same address can exist on several networks, and a transfer on the wrong network is lost
Contract address check: it is the only proof of which asset you received. A token with the same name at another address is a different asset
Decimals read from the contract: USDC and USDT declare six, other tokens 18. The mismatch throws an amount off by a factor of a trillion
Gas token balance monitored on every chain: without it, no payout goes out
Crediting policy for an incoming deposit (pseudocode)
def credit_deposit(event):
# 1. THE ASSET: the contract address, never the displayed symbol
if event.token_contract not in AUTHORIZED_CONTRACTS:
return reject("unrecognized asset")
# 2. THE CHAIN: an authorized contract on a chain we have not opened
# is not a valid deposit
if event.chain not in OPEN_CHAINS:
return quarantine("chain not open")
# 3. THE AMOUNT: decimals read from the contract, never hard-coded
amount = event.amount_raw / 10 ** decimals(event.token_contract)
# 4. FINALITY: a confirmation threshold set for each chain
if event.confirmations < MIN_CONFIRMATIONS[event.chain]:
return wait()
# 5. THE COUNTERPARTY: screen BEFORE crediting, never after
if not screening_ok(event.from_address):
return escalate("address needs review")
# 6. THE MATCH: one deposit address per invoice;
# the chain carries no standardized remittance reference
invoice = invoice_for_address(event.to_address)
if invoice is None:
return manual_review("unidentified deposit")
return credit(invoice, amount)
⚠️
On-chain, mistakes are final
There is no way to reverse a transfer, and no dispute process either. A wrong address, a wrong chain, or a badly converted amount means the funds are lost, and your only recourse is the recipient's goodwill. Internal controls are therefore worth more than any commercial guarantee from the provider. An allowlist, a test transfer, and dual approval above a threshold: three measures that cost a few minutes per payout.
A depeg hits you over a window of time, not as a matter of principle. In March 2023, USDC fell to $0.87 after $3.3 billion of its reserves were trapped at Silicon Valley Bank, and it took about three days to return to par. A business that converts its collections within the hour carries one hour of exposure; one that holds them all week to convert on Friday carries five days. Holding time is the only variable the PSP truly controls.
🔑
Confirmation policy is a risk decision
Crediting a merchant before finality means accepting that a block may be reorganized and the deposit may vanish. Each chain has its own finality profile and incident history. So set the confirmation threshold per chain, document it, and review it after every network incident. A single threshold applied to every chain is wrong somewhere.
🎯 Quick question
A deposit arrives. The symbol shown is “USDC,” the amount looks right, and the chain is one you support. What do you check before crediting?
Chapter 6. Reconciling, accounting, and deciding.
Reconciling an on-chain collection is no harder than reconciling a card batch. It is just less forgiving. With no disputes and no recall of funds, an undetected discrepancy is permanent. So three data sources must match every day on a shared key, and any difference still open at the end of the day becomes an open claim, not a line to watch.
Three-way reconciliation
The on-chain transaction: hash, contract address, chain, amount in base units, decimals, confirmations, deposit address.
The provider's conversion confirmation: quantity of tokens sold, rate applied, timestamp, fees deducted, transaction reference.
The bank credit in the account currency: amount, value date, payment reference, payout rail used.
The matching key: the deposit address dedicated to the invoice, carried in all three sources. The chain carries no standardized remittance information.
Discrepancy found
Most common cause
Action
On-chain amount differs from the conversion confirmation
Contract decimals misread, or fees deducted from the amount sold
Reread the decimals from the contract, fix the calculation, rerun the day
Conversion confirmation with no bank credit
Payout stuck at the intermediary, or a shifted value date
A dated claim, and the balance at the provider tracked like a third-party account
On-chain transaction with no matching invoice
Deposit address shared by several merchants or several invoices
One deposit address per invoice or per merchant, generated on demand
Invoice with no transaction
Sent on a chain you do not support, or an unrecognized token
Documented quarantine, contact with the payer, written return procedure
Rate applied differs from the rate quoted
Spread set at the time of the transaction, outside the contract
Invoke the reference price clause, or get it written in if it is missing
Types of discrepancies, and the action for each
What to settle with the auditor before the first close
How the balance is classified: a claim on a private issuer, with no public guarantee, and not a cash equivalent by default
Valuation source: which venue, what time of day, and what rule applies if a price gap persists
FX treatment: collecting in a dollar token at an entity that keeps its books in euros creates a difference to document
Segregation of client funds: which addresses, which accounts, what proof that assets are not commingled
Proof of key control: who signs, with what device, and how to prove it without exposing the keys
Treatment of a frozen token: how to account for a frozen balance, and what the merchant must be told
🔑
The go-live pack
Five documents are enough, and none is optional. The issuer's counterparty profile, dated, and the corridor assessment memo, signed off by the legal department. The cost worksheet, backed by a real transfer timestamped end to end, not by a quote. The custody policy, with its dual-approval thresholds and its confirmation threshold per chain, and the token exit procedure, with a second asset already under contract. A committee that does not have all five does not decide.
S-12
Framing and assessment
One corridor, one pilot merchant. Assessment memo written for both jurisdictions involved.
S-10
Counterparty profile
Issuer vetted, reserves reviewed, attestation dated, redemption right identified and tied to a specific entity.
S-8
Ramp contracts
Reference price, timestamp, maximum conversion time, notice before a token is delisted, freeze notification.
S-6
Custody and controls
Model chosen, allowlist, dual-approval thresholds, confirmation policy per chain.
S-4
Corridor test
Three amount tiers, one transfer on a weekday, one on a Saturday, and one on a local public holiday in the destination country.
S-2
Dry-run reconciliation
Three sources reconciled over ten days, discrepancy types mapped, reviewed with the auditor.
S-0
Limited launch
One corridor, one merchant, a written exposure cap, an exit procedure already tested.
W+4
Review and expansion decision
Amount received against amount promised, measured delays, remaining discrepancies, true cost per corridor.
🎯 Quick question
For three days running, you see a conversion confirmation with no matching bank credit. What is the right interpretation?