🎓 CoursesMarkets & internationalIntermediate⏱ 60 min

Reading a payment market in one day. 6 chapters and a final quiz.

A client, a committee, or an employer wants your view on a market you do not know, and needs it by tomorrow. This course gives you the method: five framing questions, the hierarchy of primary sources, six checks that separate a published statistic from a marketing figure, a four-layer map of the players, and a one-page memo that shows its sources and how confident it is.

Chapter 1. Framing the day: five questions, five sources.

Starting with the players is a poor way into an unfamiliar market. The names come quickly, the logos are reassuring, and you think you have understood something when all you have done is memorize a directory. The structure stays invisible. One day is enough to rebuild it, provided you ask the questions in a fixed order and stick to that order even when a find tempts you to jump ahead. Every question has an answer published somewhere, by an identifiable institution, on a known date. The job is knowing where, and stopping there.

The order is not decorative. Pricing does not come before rails, because an interchange cap barely matters in a market where cards carry 15% of payments. Deadlines come last, once you know the usage, the infrastructure, the regulator, and the pricing. Without those, a regulatory date is just a date with no identifiable consequence. A partial answer to all five questions is always worth more than an exhaustive answer to three of them. The picture of the market warps as soon as one layer is missing.

The five questions, and who publishes the answers

QuestionWhat exactly you are looking forWho publishes the answer
1. How do people pay?The split between cash, cards, instant credit transfers, wallets, and mobile money (by volume AND by value, in store AND online)Central bank (payment statistics), consumer behavior surveys, banking association
2. Who handles final settlement?The system where money is transferred with finality, and who owns it: a central bank, a bank consortium, or a private companyCentral bank (payment systems oversight report), system operator
3. Who writes the rules?The competent regulator, the license required to hold funds, the public register of licensed firmsRegulator or supervisor, official register of institutions
4. How are prices set?Capped or uncapped interchange, regulated merchant fees, surcharging allowed or bannedRegulator (regulations, decisions), competition authority
5. What is changing, and when?Dated deadlines: a mandate to join, a format migration, a new cap, access being opened upLocal official gazette, the regulator’s “projects” page, the operator’s roadmap
The framing grid: one question, one specific target, one publisher of the answer
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A payment mix without a unit means nothing
“Cards account for 60% of the market” says nothing as long as the unit of measurement stays implicit. The percentage may refer to the number of transactions, the value, e-commerce only, or in-store only. Those four answers always differ, often by a factor of two. A rail with a high average ticket weighs much more by value than by transaction count, and the reverse holds for a micropayment rail. The US FedNow Service reported an average transaction of $101,435 in 2025, which is enough to rule out reading that rail as a retail payment instrument (Federal Reserve, FedNow Service Year in Review 2025). Write the unit down before the figure. Without it, the figure cannot travel from one memo to the next.
9 a.m.
Scoping
Write the five questions at the top of a blank page. No research yet, no tabs open.
9:30 a.m.
Primary sources
Identify the central bank, the regulator, and the operator of the dominant rail. Find their statistics pages and how often they are updated.
11 a.m.
Extracting the figures
Record each figure with its unit, its period, and its publisher. A figure missing any of the three stays in the draft.
2 p.m.
Mapping the players
The four layers, from final settlement up to distribution. Check for renamings and changes of ownership over the past three years.
4 p.m.
Pricing and deadlines
Interchange regime, surcharging rules, regulatory calendar for the next 18 months.
5 p.m.
The one-page memo
Writing, then an adversarial review. The reviewer looks for the sentence a local practitioner would challenge first.
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What the day does not produce
The day does not produce a recommendation to enter the market, a business case, or a vendor selection. It produces a structured, sourced description, with its areas of uncertainty explicitly marked. Confusing the two deliverables is costly. An opinion on a poorly described market is hard to defend in committee, and even harder to correct once it has circulated. Describe first. Recommend later, with more time and help from a practitioner in the country.
🎯 Quick question
A memo claims that “instant credit transfers make up 55% of the market.” What should you check first?